# Over\-the\-air update 24V5497749

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Over\-the\-air update
- NHTSA id: 11024927
- Published by NHTSA: 2025\-11\-04
- Manufacturer's number: 24V5497749
- Manufacturer's date: 2025\-10\-06
- NHTSA component: UNKNOWN OR OTHER

## NHTSA's summary

The software for the communication module does not correspond to the latest series production configuration. For this reason, a remote software update to update the software for the communication module is planned for the affected vehicles. This update includes quality\-enhancing optimizations for the communication module to improve the system stability and accessibility of connected services. DVUSA is conducting a service campaign. The update is downloaded and installed in the background. This process takes approximately 10 minutes. During installation, the system can be used without restrictions. The new software will become active after the vehicle's ignition cycle.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2025/MC-11024927-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2025/MC-11024927-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Vehicles listed

- 2020 FREIGHTLINER SPRINTER \(VS30\)
- 2021 FREIGHTLINER SPRINTER 1500
- 2021 FREIGHTLINER SPRINTER 2500
- 2021 FREIGHTLINER SPRINTER 3500
- 2021 FREIGHTLINER SPRINTER 4500
- 2020 MERCEDES\-BENZ SPRINTER \(VS30\)
- 2021 MERCEDES\-BENZ SPRINTER 1500
- 2021 MERCEDES\-BENZ SPRINTER 2500
- 2021 MERCEDES\-BENZ SPRINTER 3500
- 2021 MERCEDES\-BENZ SPRINTER 4500

JSON: [/v1/bulletins/11024927](/v1/bulletins/11024927)

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