Service bulletin 25-004

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

NHTSA's summary

We have found that when a customer reclines the customer’s recliner may tip forward unexpectedly, this can result in the customer potentially falling out of the recliner. The fix for this is to ensure the recliners are secured at both the front and rear prior to July 2025 the recliners were only secured at the front.

The document

• NHTSA's copy of the document (PDF)
• If that address does not open, try this one

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Listing a model year does not mean every vehicle of it is concerned: the document says which.

• Bulletins for another vehicle
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