Service campaign NCU - 2024090017
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service campaign |
|---|---|
| NHTSA id | 11024426 |
| Published by NHTSA | 2025-10-23 |
| Manufacturer's number | NCU - 2024090017 |
| Manufacturer's date | 2025-10-24 |
| NHTSA component | ELECTRICAL SYSTEM |
NHTSA's summary
Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain subject vehicles, the door control unit software does not correspond to current production specifications. In this case, the 12V starter battery may sporadically discharge. MBUSA will conduct a service campaign. An authorized Mercedes-Benz dealer will update the door control unit software.
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Electrical system
| MERCEDES-BENZ AMG C43 | 2023 to 2024 |
|---|---|
| MERCEDES-BENZ AMG C63 S E | 2024 |
| MERCEDES-BENZ AMG GLC43 | 2024 |
| MERCEDES-BENZ AMG GLC43 4MATIC COUPE | 2024 to 2025 |
| MERCEDES-BENZ AMG GLC63 S E | 2024 to 2025 |
| MERCEDES-BENZ AMG GLC63 S E 4MATIC+ COUPE | 2025 |
| MERCEDES-BENZ C 300 | 2022 to 2025 |
| MERCEDES-BENZ GLC 300 | 2023 to 2026 |
| MERCEDES-BENZ GLC 300 4MATIC | 2023 to 2026 |
| MERCEDES-BENZ GLC 300 4MATIC COUPE | 2024 to 2026 |
| MERCEDES-BENZ GLC 300 COUPE | 2024 |
| MERCEDES-BENZ GLC 350 E 4MATIC | 2025 |
| MERCEDES-BENZ REDUNDANT AMG GLC43 4MATIC | 2024 to 2025 |
Listing a model year does not mean every vehicle of it is concerned: the document says which.