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Service campaign NCU - 2024090017

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService campaign
NHTSA id11024426
Published by NHTSA2025-10-23
Manufacturer's numberNCU - 2024090017
Manufacturer's date2025-10-24
NHTSA componentELECTRICAL SYSTEM

NHTSA's summary

Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain subject vehicles, the door control unit software does not correspond to current production specifications. In this case, the 12V starter battery may sporadically discharge. MBUSA will conduct a service campaign. An authorized Mercedes-Benz dealer will update the door control unit software.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system

Vehicles listed
MERCEDES-BENZ AMG C432023 to 2024
MERCEDES-BENZ AMG C63 S E2024
MERCEDES-BENZ AMG GLC432024
MERCEDES-BENZ AMG GLC43 4MATIC COUPE2024 to 2025
MERCEDES-BENZ AMG GLC63 S E2024 to 2025
MERCEDES-BENZ AMG GLC63 S E 4MATIC+ COUPE2025
MERCEDES-BENZ C 3002022 to 2025
MERCEDES-BENZ GLC 3002023 to 2026
MERCEDES-BENZ GLC 300 4MATIC2023 to 2026
MERCEDES-BENZ GLC 300 4MATIC COUPE2024 to 2026
MERCEDES-BENZ GLC 300 COUPE2024
MERCEDES-BENZ GLC 350 E 4MATIC2025
MERCEDES-BENZ REDUNDANT AMG GLC43 4MATIC2024 to 2025

Listing a model year does not mean every vehicle of it is concerned: the document says which.