# Service bulletin 08\-337\-25

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 11024299
- Published by NHTSA: 2025\-10\-15
- Manufacturer's number: 08\-337\-25
- Manufacturer's date: 2025\-10\-09
- NHTSA component: ELECTRICAL SYSTEM

## NHTSA's summary

Radio USB Update to R47.03.26 \*Customers must experience a Malfunction Indicator Lamp \(MIL\) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes \(DTCs\) have been set:\*\* ● B15A1\-00 \- Media Port 1 Connection. ● B15A2\-00 \- Media Port 2 Connection. ● B15A3\-00 \- Media Port 3 Connection. ● B15A4\-00 \- Media Port 4 Connection. The customer may also describe one of more of the following: ● Tune knob does not move the scroll bar in Device Manager’s phone setting menu. ● Tune knob does not move the scroll bar in the Apps Drawer. ● Rejected incoming phone call using the radio screen but cluster continued to display incoming call message. ● Head Unit \(HU\) switches from SXM® to wireless without user’s input. ● Home screen Loading Data indefinitely after profile switch. ● Device List shows empty although there are devices connected. ● Unable to pair phone. ● Fuel consumption menu in radio not available. ● Radio and / or SXM® presets being lost. ● Auto button on climate control screen not present. ● When Voice Recognition button is pressed on radio, wrong message is displayed. ● Bluetooth Pairings instead of connect Apple Carplay® or Android Auto® device. ● Wifi hotspot password always shows "null". Can’t use feature. ● Wifi hotspot name not recognized on customers cellular device. ● Language selection on radio can’t be saved after selecting. ● Wrong date format displayed using Korean language. ● Radio display is blank \(rear view camera still operable\). ● Radio touchscreen inoperative. ● Zoom In/Out button inoperative for rear view camera \(rear view camera still operable\). ● Rear Cross Path Mode and Blind Spot chime keeps playing when object is no longer present. ● Irregular chime frequency. ● Time format does not change from military to 12\-hour format. ● ABC Jump Keyboard will not display. ● FOTA unable to receive software update due to head unit not checking into the server although it is being driven everyday. ● Pressing mute hard key while on phone call does not mute microphone. ● Adjust clock settings shortcut in home screen does not navigate you to the right screen. ● SXM® radio stuck on current channel, no audio and cannot navigate to other channels using soft keys or knob. This bulletin involves inspecting the software level and updating the software to: R47.03.26.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2025/MC-11024299-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2025/MC-11024299-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system

## Trouble codes named

B15A1, B15A2, B15A3, B15A4

## Vehicles listed

- 2022 to 2023 JEEP COMPASS

## Recalls for the same vehicles and component

- [23V576000](/recalls/nhtsa/23V576000.md), 2023-08-14: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
- [23V058000](/recalls/nhtsa/23V058000.md), 2023-02-09: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

## Other bulletins for the same vehicles and component

- [9100900](/bulletins/11037346.md), 2026-09-17, Service bulletin: ELECTRICAL SYSTEM; STRUCTURE:BODY. Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
- [08\-323\-26](/bulletins/11036745.md), 2026-09-03, Service bulletin: ELECTRICAL SYSTEM. Service 4WD Light Illuminated Customers must experience a Malfunction Indicator Lamp \(MIL\) illumination and the vehicle must SYMPTOM: exhibit/set the following Diagnostic Trouble Code \(DTC\): ● C2260\-63 \- ECU Internal Performance \- Circuit Component Protection Time\-Out Customers may also comment on the following: ● Service 4WD indicator is illuminated.
- [113823](/bulletins/11036171.md), 2026-08-13, Service bulletin: ELECTRICAL SYSTEM. WIRING \- HEADLAMP TO DASH
- [S268A000016](/bulletins/11035996.md), 2026-08-06, Service bulletin: ELECTRICAL SYSTEM. R1L Radio Screen Goes Blank after transitioning from logistic to customer mode
- [08\-306\-26](/bulletins/11035979.md), 2026-08-06, Service bulletin: ELECTRICAL SYSTEM. Not applicable to vehicles built for US market. Generic Key Fobs Shipped with Vehicle Customers may comment on the following: SYMPTOM: ● Key FOBs are not specific to vehicle \(during the delivery the customer was informed that they will need to return to dealer to change the key FOBs\). This bulletin involves replacing and programing both FOBs.
- [113325](/bulletins/11035076.md), 2026-07-18, Service bulletin: ELECTRICAL SYSTEM. RESISTOR \- BLOWER MOTOR
- [S2508000025 REV. B](/bulletins/11034926.md), 2026-07-08, Service bulletin: ELECTRICAL SYSTEM. Instrument Panel Cluster \(IPC\) and Radio Compass Display has Dashes \(\-\-\)
- [S2508000025 REV.A](/bulletins/11034390.md), 2026-07-02, Service bulletin: ELECTRICAL SYSTEM. Instrument Panel Cluster \(IPC\) and Radio Compass Display has Dashes \(\-\-\)
- [112979](/bulletins/11034369.md), 2026-07-02, Service bulletin: ELECTRICAL SYSTEM. CAMERA \- REAR VIEW
- [112980](/bulletins/11034368.md), 2026-07-02, Service bulletin: ELECTRICAL SYSTEM. CAMERA \- REAR VIEW

JSON: [/v1/bulletins/11024299](/v1/bulletins/11024299)

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