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Service bulletin LI91.10-P-078305

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id11024276
Published by NHTSA2025-10-14
Manufacturer's numberLI91.10-P-078305
Manufacturer's date2025-10-10
NHTSA componentSEATS

NHTSA's summary

Complaint The "Easy entry and exit feature" function deactivates itself after a brief period. (see attachment). Cause The cause is currently being investigated. Remedy Update the HU7 to the latest software version, then perform a factory reset of the HU7. Steps to perform factory reset: Navigate to Settings > System > Reset > Reset to factory settings and confirm. If the problem persists, please record HU7 log and also a trace of the Body CAN (For Star 2 Body Can 1 and for Star 3 Body Can 2) during the symptom and send via a TIPS case to the Telematics team. Note: Only collect and submit the log and trace if the symptom can be reliably reproduced.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Seats

Vehicles listed
MERCEDES-BENZ A 2202019 to 2022
MERCEDES-BENZ AMG A352020 to 2021
MERCEDES-BENZ AMG C432023 to 2024
MERCEDES-BENZ AMG C43 4MATIC2023
MERCEDES-BENZ AMG C63 S E2024
MERCEDES-BENZ AMG CLA352020 to 2024
MERCEDES-BENZ AMG CLA452020 to 2024
MERCEDES-BENZ AMG EQE2023 to 2024
MERCEDES-BENZ AMG EQE SUV 4MATIC2024 to 2025
MERCEDES-BENZ AMG EQS2022 to 2024
MERCEDES-BENZ AMG GLB352020 to 2025
MERCEDES-BENZ AMG GLC432024
MERCEDES-BENZ AMG GLC43 4MATIC COUPE2024 to 2025
MERCEDES-BENZ AMG GLC63 S E2025
MERCEDES-BENZ AMG GLC63 S E 4MATIC+ COUPE2025
MERCEDES-BENZ AMG GLE532021 to 2022
MERCEDES-BENZ AMG GLE53 4MATIC+2023 to 2025
MERCEDES-BENZ AMG GLE53 4MATIC+ COUPE2025
MERCEDES-BENZ AMG GLE632020 to 2024
MERCEDES-BENZ AMG GLE63 S2021 to 2022
MERCEDES-BENZ AMG GLE63 S 4MATIC+2023 to 2024
MERCEDES-BENZ AMG GLE63 S 4MATIC+ COUPE2025
MERCEDES-BENZ AMG GLS632020 to 2022
MERCEDES-BENZ AMG GLS63 4MATIC+2023 to 2025
MERCEDES-BENZ C 3002022 to 2025
MERCEDES-BENZ CLA 2502019 to 2025
MERCEDES-BENZ EQE 350 4MATIC2023 to 2025
MERCEDES-BENZ EQE 350+2023 to 2025
MERCEDES-BENZ EQE 5002023 to 2024
MERCEDES-BENZ EQE 500 4MATIC2023 to 2024
MERCEDES-BENZ EQE SUV 350 4MATIC2023 to 2025
MERCEDES-BENZ EQE SUV 350+2023 to 2025
MERCEDES-BENZ EQE SUV 500 4MATIC2023 to 2025
MERCEDES-BENZ EQS 4502022
MERCEDES-BENZ EQS 450 4MATIC2023 to 2024
MERCEDES-BENZ EQS 450+2022 to 2024
MERCEDES-BENZ EQS 5802022 to 2024
MERCEDES-BENZ EQS 580 4MATIC2022 to 2023
MERCEDES-BENZ EQS SUV 450 4MATIC2023 to 2025
MERCEDES-BENZ EQS SUV 450+2023 to 2025
MERCEDES-BENZ EQS SUV 580 4MATIC2023 to 2025
MERCEDES-BENZ GLB 2502020 to 2025
MERCEDES-BENZ GLC 3002023 to 2026
MERCEDES-BENZ GLC 300 4MATIC2023 to 2026
MERCEDES-BENZ GLC 300 4MATIC COUPE2024 to 2026
MERCEDES-BENZ GLC 300 COUPE2024
MERCEDES-BENZ GLC 350 E 4MATIC2025
MERCEDES-BENZ GLE 3502020 to 2024
MERCEDES-BENZ GLE 350 4MATIC2024 to 2025
MERCEDES-BENZ GLE 4502020 to 2024
MERCEDES-BENZ GLE 450 4MATIC2025
MERCEDES-BENZ GLE 450 4MATIC COUPE2025
MERCEDES-BENZ GLE 450E 4MATIC2025
MERCEDES-BENZ GLE 5802020 to 2021
MERCEDES-BENZ GLE 580 4MATIC2022 to 2024
MERCEDES-BENZ GLS 4502020
MERCEDES-BENZ GLS 450 4MATIC2022 to 2025
MERCEDES-BENZ GLS 580 4MATIC2020
MERCEDES-BENZ GLS 580 4MATIC2022 to 2025
MERCEDES-BENZ GLS 6002023
MERCEDES-BENZ GLS4502021
MERCEDES-BENZ GLS5802021
MERCEDES-BENZ REDUNDANT AMG GLC43 4MATIC2024 to 2025
MERCEDES-BENZ redundant EQE 3502024
MERCEDES-BENZ redundant EQE 350 4MATIC2023
MERCEDES-BENZ redundant EQS 4502023 to 2024
MERCEDES-MAYBACH EQS SUV 680 4MATIC2024 to 2025
MERCEDES-MAYBACH GLS 6002021
MERCEDES-MAYBACH GLS 600 4MATIC2022 to 2025

Listing a model year does not mean every vehicle of it is concerned: the document says which.