Service campaign NCU - 2024090014

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

NHTSA's summary

Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain 2024 C-Class, E-Class, and GLC (206, 214, 254 platform) vehicles, the electronic ignition lock control unit does not correspond to current specifications. As a result, the ignition lock may not react after a key cycle, which could result in the vehicle not starting and the instrument cluster display not reacting. MBUSA will conduct a service campaign. An authorized Mercedes-Benz dealer will update the electronic ignition lock control unit software.

The document

• NHTSA's copy of the document (PDF)
• If that address does not open, try this one

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system

Listing a model year does not mean every vehicle of it is concerned: the document says which.

• Bulletins for another vehicle
• Report an error on this page
• Report an error by email