Service bulletin SB-25-10-002
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 11023639 |
| Published by NHTSA | 2025-10-02 |
| Manufacturer's number | SB-25-10-002 |
| Manufacturer's date | 2025-09-03 |
| Campaign id or software version | SB-25-10-002 |
| NHTSA component | STRUCTURE:BODY |
NHTSA's summary
On some Cybertruck vehicles, reinforcement brackets inside the front and rear door assemblies might cause low frequency shaking, rattling, and/or vibrations at the door assemblies and/or LH side mirror when the vehicle is driven at high speeds, which does not meet Tesla quality standards. Upon customer complaint, inspect the vehicle for symptoms related to the condition. If symptoms are present, apply new adhesive to the reinforcement brackets and install additional butyl pads on the affected door assemblies.
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Body and frame
| TESLA CYBERTRUCK | 2025 |
|---|
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| 2025142 | 2025-03-19. Structure |
|---|---|
| 25V170000 | 2025-03-18. STRUCTURE:BODY |
A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.
| SB-25-10-002 | 2026-09-02. Service bulletin. On some Cybertruck vehicles, customers may experience low frequency shaking, rattling, and/or vibrations at the door assemblies and/or LH side mirror when the vehicle is driven at high speeds. Upon customer complaint, inspect the vehicle for symptoms related to the condition. If symptoms are present, apply new adhesive to the reinforcement brackets and, if necessary, install additional butyl pads on the affected door assemblies. |
|---|---|
| SB-25-10-006 | 2025-12-01. Service bulletin. On some Cybertruck vehicles, the adhesive in top edge and/or center reinforcement bracket of the tailgate might delaminate, which may cause noise, vibration, and harshness (NVH). Inspect the vehicle for symptoms related to the condition. If symptoms are present, rework or replace the tailgate assembly. |
| SB-25-11-001 | 2025-03-04. Service bulletin. On some Cybertruck vehicles, when the tonneau cover is closed, the tonneau slat water management channel is exposed, which under certain environmental conditions, may cause excessive water to enter the cargo bed. |