# Service bulletin SSM 54254

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 11023572
- Published by NHTSA: 2025\-10\-02
- Manufacturer's number: SSM 54254
- Manufacturer's date: 2025\-09\-29
- NHTSA component: FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL; ELECTRICAL SYSTEM

## NHTSA's summary

Some 2025 Explorer/Aviator vehicles may exhibit a condition where the instrument panel cluster \(IPC\) displays an unexpected Watch the Road warning while using BlueCruise with no diagnostic trouble codes \(DTCs\) stored related to the driver\-assist systems. This may be due to the steering column tilt angle and/or driver seat position \(height and backrest angle\). Replacing components is not expected to resolve this issue. Optimize driver head position by adjusting the steering column tilt angle and driver seat position \(height and backrest angle\) to ensure the driver status monitor camera \(DSMC\) mounted on top of the steering column has a clear view of the drivers entire face from chin to forehead. Provide both Explorer and Aviator customers with a printout of the Lincoln Aviator Owners Manual page titled, Lincoln BlueCruise \> How Does BlueCruise Work. The Explorer Owner's Manual is in process of being updated. If the customers symptom persists after the above adjustments have been performed, continue with normal diagnostics found in the Workshop Manual \(WSM\), Section 419\-03B.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2025/MC-11023572-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2025/MC-11023572-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Driver assistance, Electrical system, Adaptive cruise control

## Vehicles listed

- 2025 FORD EXPLORER
- 2025 LINCOLN AVIATOR

## Other bulletins for the same vehicles and component

- [TSB 25\-2372](/bulletins/11021798.md), 2025-08-12, Service bulletin: ELECTRICAL SYSTEM; FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL; UNKNOWN OR OTHER. This article supersedes TSB 25\-2294 to update the vehicle lines affected. Some of the vehicles listed in the Model statement above may exhibit driver assistance feature warning messages displayed in the instrument panel cluster \(IPC\). Additionally, some modules may store invalid data/lost communication diagnostic trouble codes \(DTCs\). This may be due to software in the image processing module A \(IPMA\).
- [TSB 25\-2294](/bulletins/11019896.md), 2025-07-01, Service bulletin: UNKNOWN OR OTHER; FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL. Some of the vehicles listed in the Model statement above may exhibit driver assistance feature warning messages displayed in the instrument panel cluster \(IPC\). Additionally, some modules may store invalid data/lost communication diagnostic trouble codes \(DTCs\). This may be due to software in the image processing module A \(IPMA\).

JSON: [/v1/bulletins/11023572](/v1/bulletins/11023572)

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