Service bulletin SSM 54233

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
Type	Service bulletin
NHTSA id	11023550
Published by NHTSA	2025-10-02
Manufacturer's number	SSM 54233
Manufacturer's date	2025-09-23
NHTSA component	VISIBILITY/WIPER; ELECTRICAL SYSTEM; UNKNOWN OR OTHER

NHTSA's summary

Some 2025 Explorer/Aviator/Police Interceptor Utility vehicles may exhibit a "Front Camera Fault Service Required" message appearing in the instrument panel cluster (IPC) with diagnostic trouble code (DTC) C1001:31 setting in the image processing module A (IPMA). This may be due to a loose or partial connection at the front windshield camera, connector C9449 on Explorer/Police Interceptor Utility and C9128 on Aviator. Check and verify this connection prior to starting Workshop Manual (WSM) Pinpoint Tests. If the connection is secure, continue with normal diagnostics.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Glass, wipers and mirrors, Wipers and washers

Trouble codes named

C1001

Vehicles listed
FORD EXPLORER	2025
LINCOLN AVIATOR	2025

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
SSM 55069	2026-08-11. Service bulletin. Some 2020-2025 Explorer vehicles equipped with a power roof opening panel may exhibit a sunshield with localized bunching or binding/inoperative. This may be due to a broken or missing sunshield fabric retainer/clip. A revised sunshield clip (LJ6Z-5452118-B) is now available to address this condition. It is not necessary to replace the entire sunshield assembly if the clip(s) are broken or missing. Refer to Workshop Manual (WSM), Section 501-17 Roof Opening Panel > General Procedures > Inspection and Replacement of the Roof Opening Panel Shield Clip.
SSM 55060	2026-08-04. Service bulletin. Some 2024-2026 Explorer vehicles built on or before 27-Feb-2026 and equipped with the panoramic glass roof may exhibit an uneven gap at the front edge of the roof opening panel shield when fully closed. The gap is an appearance issue only, but may allow outside light to pass through the opening. A new gap hider seal has been released to correct this condition (service part number SB5Z-7851884-A). Adjustment or replacement of the glass, shade or headliner assembly is not necessary. The new seal is installed directly onto the existing vertical flange that is present and visible at the front of the opening when the shade is opened. Once installed, the front edge of the shade will press against the new seal when fully closed. To install, center the seal in the opening with the flexible material facing the power shade and press the seal u-channel over the vertical flange. Explorer vehicles built on or after 27-Feb-2026 have the seal already installed and can be referenced if necessary. Once the seal is installed, perform the shield/shade initialization procedure in Workshop Manual (WSM), Section 501-05 > Gen
SSM 54829	2026-05-19. Service bulletin. Some 2024-2026 Nautilus and 2025-2026 Explorer/Aviator vehicles equipped with power autofold exterior mirrors may exhibit concerns with the passenger mirror not automatically folding in or out at times, while the driver side mirror automatically folds properly. This may be due to the software in the driver door module (DDM) and passenger door module (PDM). To correct the condition, reprogram the DDM and PDM using the latest software level of the Ford Diagnosis and Repair System (FDRS) scan tool. For claiming, use causal part 14B291 and labor operation MT14B291SSM up to 0.4 hours.
DDM-26.21.5 Explorer	2026-05-15. Over-the-air update. Quality improvements include: -Prevents window bounce backs after using the one touch up feature
DDM-26.21.5 Aviator	2026-05-15. Over-the-air update. Quality improvements include: -Prevents window bounce backs after using the one touch up feature
HCM-25.5.0 Explorer	2026-03-03. Over-the-air update. "Quality improvements include: -Enhanced dynamic bending lights performance "
SSM 54581	2026-02-17. Service bulletin. Some 2024-2026 Nautilus and 2025-2026 Explorer/Aviator vehicles equipped with power folding mirrors may exhibit concerns with the auto folding mirror functionality not matching the status selected by the switch in the center display screen menu. Examples include auto folding not operating when the switch is enabled and/or auto folding continuing to function when the switch is disabled. This may be due to the software in the driver door module (DDM) and passenger door module (PDM). Power folding mirror operation from the physical button is not affected by this condition. Inform customers that engineering is currently working on a solution for this condition that is expected in Q4 2026. Replacement or reprogramming of the accessory protocol interface module (APIM), DDM, or PDM will not resolve this condition. Monitor Professional Technician System (PTS) for additional information and schedule service appointments for customers once the repair becomes available.<br /><br /> If the vehicle exhibits this condition, submit a Vehicle Concern Report. To submit a report, click on the "Submit Global Concern Report"
25N19	2026-01-05. Other. Customer Satisfaction Program 25N19 Certain 2024-2026 Model Year Corsair and Certain 2025-2026 Model Year Explorer and Aviator Vehicles Windshield Replacement
SSM 54272	2025-10-08. Service bulletin. Some 2025 Aviator vehicles may exhibit a condition where the rear windows are locked when the child lock is off, and the rear windows are unlocked when the child lock is on. This may be due to the software in the BCM. To correct this condition, download and run the "BCM - Body Control Module (BCM) Software Update" application using the latest version of the Ford Diagnosis and Repair System (FDRS) scan tool. For claiming, use causal part 15604 and labor operations 12651D and 12651D4.
SSM 54202	2025-09-18. Service bulletin. Some 2023-2025 Explorer (rear windows only), Bronco Sport, Escape, and Maverick vehicles equipped with minor feature code B2DAC may exhibit an inoperative passenger front and/or rear window switch. To confirm a vehicle is built with a certain minor feature code, review the build information by clicking "Additional Information" under Vehicle Information or double-clicking the vehicle identification number (VIN) in the upper left corner of Professional Technician System (PTS). This may be due to an open diode in one of the passenger window switches. To correct the condition, replace the passenger window switch of the affected window. If the condition persists continue with normal diagnostics. Refer to Workshop Manual, Section 501-11. For claiming, use causal part 14529 and labor operation 14529A in the Service Labor Time Standards (SLTS) Manual.