# Service bulletin 511967

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 11023360
- Published by NHTSA: 2025\-09\-26
- Manufacturer's number: 511967
- Manufacturer's date: 2025\-09\-26
- Campaign id or software version: 511967
- NHTSA component: ELECTRICAL SYSTEM; UNKNOWN OR OTHER

## NHTSA's summary

According to Ford recall 25V442 / 25S72: "On your vehicle, it may be possible an error in the SYNC software can cause SYNC system instability concerns and/or a failure to preserve certain settings across ignition cycles. This may result in an intermittent blank image while in reverse or rear\-view image remaining on display after reverse driving has ended. Other non\-safety related symptoms may be present such as a black infotainment screen, incorrect language setting, and/or potential inability to perform software updates. A rear\-view camera that intermittently displays a blank image while in reverse can reduce the driver’s view of what is behind the vehicle, increasing the risk of a crash. A rear\-view camera that remains on after the backing event has ended can distract the driver, increasing the risk of a crash."

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2025/MC-11023360-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2025/MC-11023360-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system

## Vehicles listed

- 2024 FOREST RIVER BUS ELDORADO
- 2023 FOREST RIVER BUS FOREST RIVER VAN
- 2023 to 2024 FOREST RIVER BUS GLAVAL COMMUTE
- 2023 FOREST RIVER BUS MOBILITY TRANS SAFETBUS
- 2025 FOREST RIVER BUS MOBILITY TRANS SAFETBUS
- 2022 FOREST RIVER BUS SENATOR II
- 2023 to 2024 FOREST RIVER BUS STARCRAFT STARLITE
- 2024 FOREST RIVER BUS STARTRANS CANDIDATE II

JSON: [/v1/bulletins/11023360](/v1/bulletins/11023360)

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