# Service bulletin S2408000031 REV.A

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 11023332
- Published by NHTSA: 2025\-09\-24
- Manufacturer's number: S2408000031 REV.A
- Manufacturer's date: 2025\-09\-19
- NHTSA component: ELECTRICAL SYSTEM

## NHTSA's summary

Vehicle is Not Charging When Connected to a Level One or Two Charger or a Public Charging Station

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2025/MC-11023332-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2025/MC-11023332-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system

## Vehicles listed

- 2022 to 2024 CHRYSLER PACIFICA PLUG\-IN HYBRID
- 2025 DODGE CHARGER
- 2025 JEEP CHEROKEE
- 2022 to 2026 JEEP GRAND CHEROKEE 4XE
- 2025 JEEP WAGONEER S
- 2022 to 2026 JEEP WRANGLER 4XE
- 2025 RAM 1500

## Recalls for the same vehicles and component

- [26V362000](/recalls/nhtsa/26V362000.md), 2026-06-04: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
- [26V262000](/recalls/nhtsa/26V262000.md), 2026-04-23: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
- [26V225000](/recalls/nhtsa/26V225000.md), 2026-04-09: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
- [2026043](/recalls/tc/2026043.md), 2026-02-02: Electrical
- [26V059000](/recalls/nhtsa/26V059000.md), 2026-02-02: ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL; EXTERIOR LIGHTING:TURN SIGNAL; EXTERIOR LIGHTING:BRAKE LIGHTS
- [25V826000](/recalls/nhtsa/25V826000.md), 2025-12-01: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
- [25V741000](/recalls/nhtsa/25V741000.md), 2025-10-30: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
- [25V710000](/recalls/nhtsa/25V710000.md), 2025-10-17: ELECTRICAL SYSTEM:PROPULSION SYSTEM:HYBRID MANAGEMENT:POWER CONTROL UNIT/MODULE \(HPCU\):SOFTWARE
- [25V576000](/recalls/nhtsa/25V576000.md), 2025-09-04: ELECTRICAL SYSTEM:PROPULSION SYSTEM
- [25V231000](/recalls/nhtsa/25V231000.md), 2025-04-10: TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

## Other bulletins for the same vehicles and component

- [S2608000038](/bulletins/11038557.md), 2026-10-16, Service bulletin: ELECTRICAL SYSTEM. High Voltage Battery Has Lower SOC After Overnight Sleep Cycle
- [08\-357\-26](/bulletins/11038547.md), 2026-10-16, Service bulletin: ELECTRICAL SYSTEM. Flash: Drivetrain Control Module \(DTCM\) Updates Customers must experience a Malfunction Indicator Lamp \(MIL\) illumination and the vehicle must SYMPTOM: exhibit/set the following Diagnostic Trouble Code \(DTC\): ● C147B\-92 \- Front Axle Disconnect Sensor Performance or Incorrect Operation Customers may comment on one or more of the following: ● 4WD system warning lights, service messages, or flashing indicators are displayed in the Instrument Panel Cluster \(IPC\). ● The vehicle does not engage 4WD properly. This bulletin involves reprogramming the DTCM with the latest available software.
- [08\-356\-26](/bulletins/11038546.md), 2026-10-16, Service bulletin: ELECTRICAL SYSTEM. Flash: Drivetrain Control Module \(DTCM\) Updates Customers must experience a Malfunction Indicator Lamp \(MIL\) illumination and the vehicle must SYMPTOM: exhibit/set the following Diagnostic Trouble Code \(DTC\): ● C147B\-92 \- Front Axle Disconnect Sensor Performance or Incorrect Operation Customers may comment on one or more of the following: ● 4WD system warning lights, service messages, or flashing indicators are displayed in the Instrument Panel Cluster \(IPC\). ● The vehicle does not engage 4WD properly. This bulletin involves reprogramming the DTCM with the latest available software.
- [08\-355\-26](/bulletins/11038545.md), 2026-10-16, Service bulletin: ELECTRICAL SYSTEM. Flash: Drivetrain Control Module \(DTCM\) Updates Customers must experience a Malfunction Indicator Lamp \(MIL\) illumination and the vehicle must SYMPTOM: exhibit/set the following Diagnostic Trouble Code \(DTC\): ● C147B\-92 \- Front Axle Disconnect Sensor Performance or Incorrect Operation Customers may comment on one or more of the following: ● 4WD system warning lights, service messages, or flashing indicators are displayed in the Instrument Panel Cluster \(IPC\). ● The vehicle does not engage 4WD properly. This bulletin involves reprogramming the DTCM with the latest available software.
- [08\-354\-26](/bulletins/11038544.md), 2026-10-16, Service bulletin: ELECTRICAL SYSTEM. Flash: Drivetrain Control Module \(DTCM\) Updates Customers must experience a Malfunction Indicator Lamp \(MIL\) illumination and the vehicle must SYMPTOM: exhibit/set the following Diagnostic Trouble Code \(DTC\): ● C147B\-92 \- Front Axle Disconnect Sensor Performance or Incorrect Operation Customers may comment on one or more of the following: ● 4WD system warning lights, service messages, or flashing indicators are displayed in the Instrument Panel Cluster \(IPC\). ● The vehicle does not engage 4WD properly. This bulletin involves reprogramming the DTCM with the latest available software.
- [08\-374\-26](/bulletins/11038532.md), 2026-10-16, Service bulletin: ELECTRICAL SYSTEM. R1H U43.17 Software Update \- FOTA Customers may experience the following: SYMPTOM: ● CarPlay® application crash. ● Intermittent CarPlay® connection or extended connection time. ● Apple CarPlay® radio lagging, freezing or display glitches. ● Audio intermittently cuts out. ● Radio display blank. ● Intermittent Android Auto® / CarPlay® reconnection concern. ● Abnormal radio screen display when adjusting audio volume using the steering wheel controls after extended Bluetooth audio playback from an Android device. ● Unable to add or pair a device to the Head Unit \(HU\) while the vehicle is in motion. ● Bluetooth\-enabled devices cannot be discovered when attempting to pair a phone, even when the device is inside the vehicle. ● Turn Signal Activated Blind Spot View activates slower when the left turn signal is used compared to the right turn signal. ● Android Auto® launches automatically with a blank screen. ● Radio display goes blank while audio continues to play, and radio functions become inoperative. ● Vehicle Settings page becomes unresponsive or frozen. ● Android Auto® fails to connect. ● FamCAM softkey requires multiple presses before launching. ● Radio resets or reboots while driving. ● Flashing odometer. ● Selectable Tire Fill Assist application displays an illegible "Save as Preset" softkey. ● Surround View Camera \(SVC\) guidelines remain displayed after the guidelines setting has been turned OFF through the radio. In addition, the following software enhancement is included: ● Improved Wi\-Fi connectivity performance.
- [08\-371\-26](/bulletins/11038529.md), 2026-10-16, Service bulletin: ELECTRICAL SYSTEM. Flash: Electronic Shift Module \(ESM\) Updates Customers must experience a Malfunction Indicator Lamp \(MIL\) illumination and the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes \(DTCs\): ● U114C\-00 \- Lost Communication With PRNDL Display. ● P1C86\-00 \- PRNDL Display. Customers may also comment on one or more of the following: ● "Service Shifter" message showing on Instrument Panel Cluster \(IPC\). ● PRNDL lights are not illuminating. This bulletin involves reprogramming the ESM with the latest available software.
- [08\-367\-26](/bulletins/11038527.md), 2026-10-16, Service bulletin: ELECTRICAL SYSTEM. Flash: Drivetrain Control Module \(DTCM\) Updates Customers must experience a Malfunction Indicator Lamp \(MIL\) illumination and the vehicle must SYMPTOM: exhibit/set the following Diagnostic Trouble Code \(DTC\): ● C147B\-92 \- Front Axle Disconnect Sensor Performance or Incorrect Operation Customers may comment on one or more of the following: ● 4WD system warning lights, service messages, or flashing indicators are displayed in the Instrument Panel Cluster \(IPC\). ● The vehicle does not engage 4WD properly. This bulletin involves reprogramming the DTCM with the latest available software.
- [S2608000038](/bulletins/11038520.md), 2026-10-16, Service bulletin: ELECTRICAL SYSTEM. High Voltage Battery Has Lower SOC After Overnight Sleep Cycle
- [08\-357\-26](/bulletins/11038510.md), 2026-10-16, Service bulletin: ELECTRICAL SYSTEM. Flash: Drivetrain Control Module \(DTCM\) Updates Customers must experience a Malfunction Indicator Lamp \(MIL\) illumination and the vehicle must SYMPTOM: exhibit/set the following Diagnostic Trouble Code \(DTC\): ● C147B\-92 \- Front Axle Disconnect Sensor Performance or Incorrect Operation Customers may comment on one or more of the following: ● 4WD system warning lights, service messages, or flashing indicators are displayed in the Instrument Panel Cluster \(IPC\). ● The vehicle does not engage 4WD properly. This bulletin involves reprogramming the DTCM with the latest available software.

JSON: [/v1/bulletins/11023332](/v1/bulletins/11023332)

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