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Service bulletin 23-031-25

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id11023171
Published by NHTSA2025-09-17
Manufacturer's number23-031-25
Manufacturer's date2025-09-12
NHTSA componentSTRUCTURE:BODY

NHTSA's summary

Windshield Crack at Lower Edge Customers may comment on the following: ● A crack (or cracks) at the bottom of the windshield. This bulletin involves replacing the windshield.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Body and frame

Vehicles listed
RAM PROMASTER2021 to 2023

Listing a model year does not mean every vehicle of it is concerned: the document says which.