# Service campaign RRA08202502

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service campaign
- NHTSA id: 11022849
- Published by NHTSA: 2025\-09\-05
- Manufacturer's number: RRA08202502
- Manufacturer's date: 2025\-09\-05
- Campaign id or software version: 0061280900
- NHTSA component: ELECTRICAL SYSTEM

## NHTSA's summary

A small number of Rolls\-Royce Cullinan \(RR31\) vehicles have been identified as having a potential issue concerning the key recognition. Due to a software error, the vehicle key may not be reliably recognized inside the trunk \(boot\) of the vehicle. This may potentially allow the vehicle to be locked while the key is in the trunk.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2025/MC-11022849-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2025/MC-11022849-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system

## Vehicles listed

- 2020 to 2025 ROLLS\-ROYCE CULLINAN

## Other bulletins for the same vehicles and component

- [RRA12202405](/bulletins/11012110.md), 2025-01-02, Service campaign: ELECTRICAL SYSTEM. A small number of Rolls\-Royce Phantom \(RRll/RR12\), Ghost \(RR21/RR22\), Spectre \(RR25\), and Cullinan \(RR31\) vehicles have been identified as having a potential software issue concerning the personal e\-SI M profile. As a result, vehicle telephone and Wireless Area Network \(WLAN\) hotspot functions via the personal e\-SIM may operate with a delay or not operate sporadically. The problem has been rectified with vehicle software version 24\-77\-540 \(RR21\-24\-11\-540 for RR21/RR22, RR25 and SlSA\-24\-11\-540 for RR11/RR12, RR31\), which is included in 1ST A version 4.50.4x.
- [0051440500](/bulletins/10218395.md), 2022-08-22, Service bulletin: ELECTRICAL SYSTEM. Comfort Entry Access System affected
- [A07202206](/bulletins/10218353.md), 2022-08-22, Service bulletin: ELECTRICAL SYSTEM. The vehicles identified may potentially not transfer incoming voice audio during a telematics call due to the 3G network deactivation in the United States. Therefore, this will affect all Connected Services voice audio in an Emergency call \(E\-call\), Concierge call and Roadside assist calls.
- [RR65547515](/bulletins/10200504.md), 2021-08-23, Service bulletin: ENGINE; ELECTRICAL SYSTEM:SOFTWARE. Engine MIL light is illuminated and fault 12BF08 Lambda probe, from meager to fat slow reaction
- [RR65537708](/bulletins/10194326.md), 2021-05-24, Service bulletin: STEERING; ELECTRICAL SYSTEM:12V/24V/48V BATTERY. The check control message "It is possible to continue driving. Steering effort and/or steering behaviour is changed. Drive moderately" Is displayed in the central information display
- [RR64812903](/bulletins/10187486.md), 2021-02-22, Service bulletin: STRUCTURE:BODY:DOOR:HANDLE:INTERIOR; LATCHES/LOCKS/LINKAGES:DOORS:LATCH; STRUCTURE:BODY:DOOR:HANDLE:EXTERIOR; ELECTRICAL SYSTEM:SOFTWARE. Check Control Message \(CCM\) is displayed in the Kombi and Central Information Display. 'Safety function of doors' \(CCM ID \- 759\)
- [RR65305237](/bulletins/10182934.md), 2020-11-23, Service bulletin: ELECTRICAL SYSTEM. Door close assist complaints, motor detached: Door is unable to close using the close assist function, either from the inner or exterior button. In some cases there is also an audible noise from within the door when closed manually.
- [RRA10202006](/bulletins/10182641.md), 2020-11-16, Service bulletin: STRUCTURE:BODY:DOOR; ELECTRICAL SYSTEM. RR31 Door Close Assist Defect Codes: In order for vehicle component defects to be investigated, it is essential that correct defect and labor codes are used when submitting claims. Please use the following codes for cases where the door close assist unit has become detached.
- [RR65305237](/bulletins/10182635.md), 2020-11-16, Service bulletin: ELECTRICAL SYSTEM; STRUCTURE:BODY:DOOR. Door close assist complaints, motor detached: Door is unable to close using the close assist function, either from the inner or exterior button. In some cases there is also an audible noise from within the door when closed manually.
- [RR65305237](/bulletins/10179026.md), 2020-08-31, Service bulletin: ELECTRICAL SYSTEM; STRUCTURE:BODY:DOOR. Door is unable to close using the close assist function, either from the inner or exterior button. In some cases there is also an audible noise from within the door when closed manually.

JSON: [/v1/bulletins/11022849](/v1/bulletins/11022849)

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