Service bulletin LI32.25-P-079708
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 11022842 |
| Published by NHTSA | 2025-09-05 |
| Manufacturer's number | LI32.25-P-079708 |
| Manufacturer's date | 2025-09-04 |
| NHTSA component | SUSPENSION |
NHTSA's summary
Complaint Metallic clattering/noise from the area of the dashboard on uneven roads Cause A loose upper metal plate in the head bearing (support bushing) causes the noises. Remedy 1 - Check for loose metal plate by tapping your finger against the metal plate in the head bearing. See video "Rattling Noises" for reference. Metallic noises audible? • Yes: Replace head bearing (support bushing). • No: Replace shock-absorber strut. 2 - If the noises are still present after the head bearing (support bushing) is replaced, please replace the shock-absorber struts.
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Suspension
| MERCEDES-BENZ AMG C43 | 2023 to 2024 |
|---|---|
| MERCEDES-BENZ AMG C63 S E | 2024 |
| MERCEDES-BENZ AMG GLC43 | 2024 |
| MERCEDES-BENZ AMG GLC63 S E | 2024 to 2025 |
| MERCEDES-BENZ AMG GLC63 S E 4MATIC+ COUPE | 2025 |
| MERCEDES-BENZ C 300 | 2022 to 2025 |
| MERCEDES-BENZ E 350 | 2025 |
| MERCEDES-BENZ E 350 4MATIC | 2025 |
| MERCEDES-BENZ E 450 4MATIC | 2025 |
| MERCEDES-BENZ E 450 4MATIC ALL-TERRAIN | 2025 |
| MERCEDES-BENZ GLC 300 | 2023 to 2025 |
| MERCEDES-BENZ GLC 300 4MATIC | 2023 to 2025 |
| MERCEDES-BENZ GLC 300 4MATIC COUPE | 2024 to 2025 |
| MERCEDES-BENZ GLC 350 E 4MATIC | 2025 |
| MERCEDES-BENZ GLE 450 4MATIC | 2025 |
| MERCEDES-BENZ GLE 450 4MATIC COUPE | 2025 |
Listing a model year does not mean every vehicle of it is concerned: the document says which.