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Service bulletin 09-012-25a

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id11022618
Published by NHTSA2025-09-04
Manufacturer's number09-012-25a
Manufacturer's date2025-08-01
NHTSA componentUNKNOWN OR OTHER
Manufacturer's systemSunvisor

NHTSA's summary

Some vehicles may experience a sunvisor that does not stay in the fully retracted position (as shown below). The left and/or right side sunvisor may lower slightly due to its own weight. The part where the sunvisor connects is broken, so the spring cannot hold the sunvisor in the fully retracted position. To eliminate this concern, the stay holder and spring holder have been reinforced.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Vehicles listed
MAZDA CX-302020, 2021, 2022, 2023, 2024, 2025
MAZDA MAZDA32019, 2020, 2021, 2022, 2023, 2024, 2025

Listing a model year does not mean every vehicle of it is concerned: the document says which.