Service bulletin 37431
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 11021910 |
| Published by NHTSA | 2025-08-18 |
| Manufacturer's number | 37431 |
| Manufacturer's date | 2025-07-19 |
| NHTSA component | ELECTRICAL SYSTEM |
NHTSA's summary
This is a Technical Journal: PS No Start After Failed OTA Installation. Do not replace any parts. To recover the CEM, download SP 80026889, "OTA RESTORE". After this has been installed, confirm that the car can now be started and driven. *Ensure that the car has the latest software by following TJ-35361
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Electrical system
| POLESTAR POLESTAR 4 | 2025, 2026 |
|---|
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| 37431 | 2025-10-02. Service bulletin. This is a Technical Journal: PS No Start After Failed OTA Installation. Do not replace any parts. To recover the CEM, download SP 80026889, "OTA RESTORE". After this has been installed, confirm that the car can now be started and driven. *Ensure that the car has the latest software by following TJ-35361 |
|---|