# Over\-the\-air update SCMA\-25.5.5.3 Navigator

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Over\-the\-air update
- NHTSA id: 11021529
- Published by NHTSA: 2025\-08\-06
- Manufacturer's number: SCMA\-25.5.5.3 Navigator
- Manufacturer's date: 2025\-07\-23
- Campaign id or software version: SCMA\-25.5.5.3
- NHTSA component: STRUCTURE:BODY; SEATS

## NHTSA's summary

Quality improvements include: \-Addresses a temporary delay on Seat control operation \-Addresses occurrences where the Power Running Boards randomly fail to deploy

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2025/MC-11021529-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2025/MC-11021529-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Body and frame, Seats

## Vehicles listed

- 2025 LINCOLN NAVIGATOR

## Other bulletins for the same vehicles and component

- [SSM 55229](/bulletins/11038442.md), 2026-10-13, Service bulletin: STRUCTURE:BODY; UNKNOWN OR OTHER. Some 2025\-2027 Navigator vehicles equipped with a second row floor console may experience a sliding cover over the cup holders that has become separated. Engineering is aware of this condition and is investigating a service solution that will enhance the performance of the cup holder slider. This solution is expected to be available by the end of Q1 2027. If the customer is not willing to wait for the enhanced service solution, replacement of the second row floor console cup holder assembly is acceptable. Note that the replacement of the cup holder assembly will have similar performance attributes for the slider as the original cup holder assembly that is being replaced. Should the customer choose to wait for the enhanced service solution, schedule an appointment with the customer when the repair is made available in Q1 2027. Monitor Professional Technician System \(PTS\) for updates.
- [SSM 55226](/bulletins/11038439.md), 2026-10-12, Service bulletin: SEATS; UNKNOWN OR OTHER. For 2020\-2026 Aviator/Corsair and 2018\-2026 Navigator vehicles, if diagnostics in Workshop Manual \(WSM\) Section 501\-10A \> Front Seats \> Diagnosis and Testing lead to the replacement of the front seat cushion extension adjuster, a lower\-level part is now available \(14C720\). It is not necessary to replace the front seat cushion extension adjuster if only the front seat cushion extension motor assembly is damaged. For Corsair, use service part LJ7Z\-14C720\-A. For Aviator, use service part R2TZ\-14C720\-A. For 2025\-2026 Navigator \(both sides\) and 2018\-2024 Navigator driver side, use service part NL7Z\-14C720\-A. For 2018\-2024 Navigator passenger side, use service part NL7Z\-14C720\-B.
- [DDM\-PDM\-26.21.7 Exped\&Nav](/bulletins/11037820.md), 2026-10-02, Over\-the\-air update: ELECTRICAL SYSTEM; STRUCTURE:BODY. Quality improvements include: \-Software update to improve responsiveness of the door control system after the vehicle enters a low\-power state
- [SSM 55198](/bulletins/11037562.md), 2026-09-30, Service bulletin: UNKNOWN OR OTHER; SEATS; ELECTRICAL SYSTEM. Some 2025\-2027 Navigator vehicles equipped with multi\-contour seats \(minor feature code BYBAL\) may exhibit a condition where the second\-row seat does not return to the latched position \(under power\) after pressing the power return button \(located on the outboard side of the seatback\). To confirm a vehicle is built with a certain minor feature code, review the build information by double\-clicking the vehicle identification number \(VIN\) in the upper left corner in the Professional Technician System \(PTS\). This may be caused by an occupant pulling the manual release strap. The manual release strap is intended to be used in emergency situations only where power seat operation is not available. Pulling the manual release strap disengages the seat pitch motor clutch. To correct the condition, the seat pitch motor clutch must re\-engage with the seating system. Starting with the seat in the rearward position, press the power seat pitch button once and release it. While the seat is in motion, gently guide the headrest and seatback downward, moving the seat approximately halfway down toward the strikers \(without
- [SSM 55100](/bulletins/11036530.md), 2026-09-01, Service bulletin: SEATS; UNKNOWN OR OTHER. For Various Ford and Lincoln vehicles, if diagnostics lead to the replacement of the front seat cushion cover J\-clips, lower\-level service parts are now available. Use service part W709919\-S901 if the J\-clip is completely detached from the seat cover and W715386\-S424 if the clip is still partially attached. It is not necessary to replace the seat cover if only the J\-clip is separating from the cover. Refer to PTS Home \> Technical Assistance \> Technical Support Videos \> Section 501\- Body and Paint \> Seat J\-Clips. For claiming, use causal parts from list below and labor operations 63100A and 63100A5. Causal Parts for claiming: Bronco/Bronco Sport/Escape/Explorer/Expedition/Navigator: 7862900 or 7862901 F\-150/F\-Super Duty: 1562900 or 1562901 Ranger/Maverick: 6062900 or 6062901
- [SSM 55051](/bulletins/11035511.md), 2026-08-03, Service bulletin: ELECTRICAL SYSTEM; SEATS; UNKNOWN OR OTHER. Some 2025\-2027 Navigator vehicles equipped with multi\-contour seats \(minor feature code BYBAL\) may exhibit a "Seat cannot lock, Do not use" warning message for second row seats without any relevant diagnostic trouble codes \(DTC\) stored. The second row seat\(s\) may also exhibit a rattle noise while driving from one of the seat latches without a warning message. This may be due to one of the power seat latches losing its learned home position. To relearn the home position, start with the seat down and latched. Press and hold the power return button on the seat back for at least 5 seconds. Release the return button. Wait 20 seconds, then confirm proper power pitch and stow operation of the affected seat. Road test the vehicle above 5 MPH \(8 km/h\) to confirm the warning light and/or rattle concern is resolved. For claiming, use causal part 7863161 and labor operations 12651D and 12651D45. If the concern persists, refer to Workshop Manual \(WSM\), Section 501\-10B for normal diagnostics and repair the vehicle outside of this article. To confirm a vehicle is built with a certain minor feature code, r
- [SSM 55037](/bulletins/11035233.md), 2026-07-27, Service bulletin: UNKNOWN OR OTHER; ELECTRICAL SYSTEM; SEATS. Some 2018\-2024 Expedition and 2018\-2027 Navigator vehicles equipped with a rear seat entertainment system/Lincoln Play may experience various system concerns. Rear seat entertainment systems are not on a controller area network \(CAN\) and are not supported by the Ford Diagnostic and Repair System \(FDRS\). Certain system concerns may be resolved through software updates which will automatically download once each individual monitor is connected to Wi\-Fi. Diagnostic support for rear seat entertainment systems is provided by VOXX electronics. If necessary, contact the VOXX Customer Service Department at 1\-866\-869\-7888. If possible, record the device serial number by selecting the gear/Setup icon \> Settings \> Device and Software \> About. If the unit will not power up, the serial number is on a label on the back of the monitor. It is helpful to know the date the issue occurred, how long the monitors were on prior to the issue, what app/input/media was being used, and if the system software was recently updated prior to the concern starting. For claiming, refer to the Warranty and Policy manual for
- [SSM 55005](/bulletins/11034984.md), 2026-07-14, Service bulletin: ELECTRICAL SYSTEM; STRUCTURE:BODY; UNKNOWN OR OTHER. 2025\-2026 Expedition/Navigator vehicles equipped with power running boards do not deploy the running boards in auto mode when the easy entry/exit setting for "Approach Detection" is toggled on. This is a change from prior models. Currently, easy entry/exit settings in the vehicle's center display screen incorrectly indicates that power running boards will deploy during approach detection in auto mode. This will be corrected in a future Digital Experience over\-the\-air \(OTA\) update which will begin deploying in mid Q3, 2026. The Workshop Manual \(WSM\) and Owner's Manual have been corrected to explain proper operation of power running boards.
- [26B11](/bulletins/11034220.md), 2026-07-01, Other: STRUCTURE:BODY. Certain 2025 Model Year Expedition and Navigator Vehicles Front and Rear Door Paint Correction and Upper Moulding Isolator Installation
- [SSM 54910](/bulletins/11033820.md), 2026-06-15, Service bulletin: VISIBILITY/WIPER; STRUCTURE:BODY. Some 2025\-2026 Expedition/Navigator vehicles equipped with one\-touch up/down front windows may exhibit a condition where a front window does not respond to one\-touch controls, does not open all the way and/or bounces back when using the one\-touch close function. Advise the customers that driver door module \(DDM\) and passenger door module \(PDM\) software updates are currently being delivered to vehicles over\-the\-air \(OTA\), which are expected to resolve these symptoms. It is important to advise the customer to select the automatic updates option in the settings menu to enable automatic updates and/or approve prompts to download or install updates if automatic updates are purposely disabled. Monitor Professional Technician System \(PTS\) for additional information.

JSON: [/v1/bulletins/11021529](/v1/bulletins/11021529)

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