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Service bulletin 12-268-25

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id11021253
Published by NHTSA2025-08-04
Manufacturer's number12-268-25
Manufacturer's date2025-07-10
NHTSA componentVISIBILITY/WIPER

NHTSA's summary

This bulletin announces a repair procedure developed to address cases of the driver side mirror glass vibrating at highway speeds.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Glass, wipers and mirrors, Wipers and washers

Vehicles listed
SUBARU ASCENT2024, 2025
SUBARU CROSSTREK2024, 2025
SUBARU IMPREZA2024, 2025

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
12-268-25R2026-10-05. Service bulletin. This bulletin announces a repair procedure developed to address cases of the driver side mirror glass vibrating at highway speeds.This is an revised version of the original bulletin.
12-258-252025-04-01. Service bulletin. This bulletin provides additional examples, diagnostics tips and installation tips as helpful aids to be used when working with sunroof seals and sunroof frame assemblies on Ascent models.
07-189-21R2025-04-01. Service bulletin. This bulletin announces availability of new door window regulator assemblies and door glass run channel seals in response to limited concerns of erratic operation of the anti-entrapment feature and / or the door glass either not closing or closing very slowly.
07-189-21R2025-03-04. Service bulletin. This bulletin announces availability of new door window regulator assemblies and door glass run channel seals in response to limited concerns of erratic operation of the anti-entrapment feature and/or the door glass either not closing or closing very slowly.
07-189-21R2025-02-04. Service bulletin. This bulletin announces availability of new door window regulator assemblies and door glass run channel seals in response to limited concerns of erratic operation of the anti-entrapment feature and / or the door glass either not closing or closing very slowly.