Service bulletin TSB_ELE395

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
Type	Service bulletin
NHTSA id	11021118
Published by NHTSA	2025-07-31
Manufacturer's number	TSB_ELE395
Manufacturer's date	2025-07-25
Campaign id or software version	SA623
NHTSA component	ELECTRICAL SYSTEM; STEERING
Manufacturer's system	ELE

NHTSA's summary

TECHNICAL SERVICE BULLETIN: SERVICE ACTION: MDPS CONNECTOR LOCKING INSERT INSPECTION (SA623) - This bulletin provides information to inspect the steering MDPS connector on certain 2025MY Soul (SK3) vehicles produced on June 16, 2025, which may not have a fully engaged secondary lock on their MDPS connector, although the connector remains secured by the primary connector locking mechanism.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Steering

Vehicles listed
KIA SOUL	2025

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
TSB_ELE426	2026-08-27. Service bulletin. TECHNICAL SERVICE BULLETIN: AVN GEN 5.0 WIDE SOFTWARE UPDATE - This bulletin provides information on the Audio Video Navigation (AVN) system software update for certain vehicles equipped with AVN5W and Navigation System listed in the table below. Affected vehicles may overestimate travel times during route calculation.
TSB_ELE422	2026-06-03. Service bulletin. TECHNICAL SERVICE BULLETIN: INFOTAINMENT SYSTEM SOFTWARE UPDATE USING UPDATE.KIA.COM - This bulletin provides information and service procedures for updating the infotainment systems on applicable Kia vehicles using the Kia Navigation Updater available at update.kia.com. The software update may improve system performance, enhance existing features, and apply the latest operating software for supported vehicles (2021-2026MY All Models).
WTY041_TSB_R1	2025-09-12. Service bulletin. TECHNICAL SERVICE BULLETIN: HORN ASSEMBLY INSPECTION/REPLACEMENT (WTY041) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information associated with the ‘Warranty Extension Program’ (WTY041) to inspect and, if necessary, replace the horn assembly on certain 2020-2025MY Soul (SK3) vehicles produced from November 15, 2018 through August 13, 2024, The affected vehicles may experience a distorted or an inoperative horn sound caused by to corrosion and dust inside the horn assembly. The warranty coverage for repairs related to the horn assembly have been extended from 5 years / 60,000 miles to 10 years / 120,000 miles, whichever comes first, starting from the date the vehicle was first put into service.
WTY041_OWNR	2025-04-04. Warranty extension. WARRANTY EXTENSION CAMPAIGN: OWNER NOTIFICATION (WTY041) - This document is the owner notification advising that Kia is extending the New Vehicle Limited Warranty coverage, to all owners, for repairs related to the horn assembly in certain 2020-2025 MY Soul vehicles from 5 years / 60,000 miles to 10 years / 120,000 miles, whichever comes first, starting from the date the vehicle was first put into service. This warranty extension is to address a horn sound malfunction condition.
TSB_ELE378	2025-03-26. Service bulletin. TECHNICAL SERVICE BULLETIN: SERVICE ACTION: KIA CONNECT MODEM RESET (SA611) - This bulletin outlines the procedure for resetting the modem in certain 2016-2025MY Kia vehicles listed on page 3 that are equipped with Kia Connect Services. The affected vehicles may encounter the following issues: remote Start/Climate Control function not working, vehicle Status on the Kia Access App not updating, connected routing not functioning properly.
WTY041_TSB	2025-03-19. Service bulletin. TECHNICAL SERVICE BULLETIN: WARRANTY EXTENSION CAMPAIGN: HORN ASSEMBLY INSPECTION/REPLACEMENT (WTY041) - This bulletin provides information associated with the ‘Warranty Extension Program’ (WTY041) to inspect and, if necessary, replace the horn assembly on certain 2020-2025MY Soul (SK3) vehicles produced from November 15, 2018 through August 13, 2024, The affected vehicles may experience a distorted or an inoperative horn sound caused by to corrosion and dust inside the horn assembly. The warranty coverage for repairs related to the horn assembly have been extended from 5 years / 60,000 miles to 10 years / 120,000 miles, whichever comes first, starting from the date the vehicle was first put into service.
WTY041_Reimb	2025-03-08. Warranty extension. WARRANTY EXTENSION CAMPAIGN: REIMBURSEMENT FORM (WTY041) - This document is a Reimbursement Request form that was mailed with the customer letter advising them to submit the form if they had paid for repairs for this same matter prior to the warranty extension campaign program launch.
WTY041_QA	2025-03-08. Warranty extension. WARRANTY EXTENSION CAMPAIGN: QUESTION AND ANSWER (WTY041) - This document is the Question and Answer Guide containing the most frequently asked questions regarding the Warranty Extension Campaign WTY041.
WTY041_DPSM	2025-03-08. Warranty extension. WARRANTY EXTENSION CAMPAIGN: DEALER PARTS AND SERVICE MANAGER MEMO (WTY041) - This document is the announcement to the dealer principals advising that Kia is extending the New Vehicle Limited Warranty coverage, to all owners, for repairs related to the horn assembly in certain 2020-2025 MY Soul vehicles, manufactured from November 15, 2018 through August 13, 2024, from 5 years / 60,000 miles to 10 years / 120,000 miles, whichever comes first, starting from the date the vehicle was first put into service. This warranty extension is to address a horn sound malfunction condition.
WTY041_DP	2025-03-08. Warranty extension. WARRANTY EXTENSION CAMPAIGN: DEALER PRINCIPAL MEMO (WTY041) - This document is the announcement to the dealer principals advising that Kia is extending the New Vehicle Limited Warranty coverage, to all owners, for repairs related to the horn assembly in certain 2020-2025 MY Soul vehicles, manufactured from November 15, 2018 through August 13, 2024, from 5 years / 60,000 miles to 10 years / 120,000 miles, whichever comes first, starting from the date the vehicle was first put into service. This warranty extension is to address a horn sound malfunction condition.