Service campaign SC344_DP
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service campaign |
|---|---|
| NHTSA id | 11021054 |
| Published by NHTSA | 2025-07-31 |
| Manufacturer's number | SC344_DP |
| Manufacturer's date | 2025-07-30 |
| Campaign id or software version | SC344 |
| NHTSA component | ELECTRICAL SYSTEM; VEHICLE SPEED CONTROL; FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL |
NHTSA's summary
VOLUNTARY SERVICE CAMPAIGN: DEALER PRINCIPAL MEMO (SC344) - This document is the announcement to the dealer principals advising that Kia is conducting a Voluntary Service Campaign to upgrade the software logic of the front radar system to prevent unnecessary reduction in vehicle speed by the Smart Cruise Control (SCC) system in 2024 MY Telluride vehicles, manufactured from May 16, 2023 through September 10, 2024.
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Driver assistance, Electrical system, Throttle and cruise control, Adaptive cruise control
| KIA TELLURIDE | 2024 |
|---|
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| SC344_TSB | 2025-08-01. Service bulletin. VOLUNTARY SERVICE CAMPAIGN: SMART CRUISE CONTROL SOFTWARE LOGIC IMPROVEMENT (SC344) - This bulletin provides information to upgrade the Smart Cruise Control (SCC) system software on 2024MY Telluride (ON) vehicles produced from May 16, 2023 through September 10, 2024. Due to radar signal interference in certain roadway conditions, the subject vehicles may unnecessarily and momentarily reduce speed when SCC is engaged, accompanied by the illumination of a “Collision Warning” message in the instrument cluster, a warning sound, as well as the activation of the vehicle’s brake lights. After the warnings cease, the vehicle will accelerate normally to the SCC set speed. Dealers will upgrade the software logic of the front radar (FR_RADAR) system to prevent unnecessary reduction in vehicle speed. |
|---|---|
| SC344_QA | 2025-07-31. Other. VOLUNTARY SERVICE CAMPAIGN: QUESTION AND ANSWER (SC344) - This document is the Question and Answer Guide containing the most frequently asked questions regarding the Voluntary Service Campaign SC344. |
| SC344_OWNR | 2025-07-31. Service campaign. VOLUNTARY SERVICE CAMPAIGN: OWNER NOTIFICATION (SC344) - This document is the owner notification advising that Kia is conducting a Voluntary Service Campaign to upgrade the software logic of the front radar system to prevent unnecessary reduction in vehicle speed by the Smart Cruise Control (SCC) system in 2024MY Telluride vehicles. |
| SC344_DPSM | 2025-07-31. Service campaign. VOLUNTARY SERVICE CAMPAIGN: DEALER PARTS AND SERVICE MANAGER MEMO (SC344) - This document is the announcement to the dealer Parts and Service managers advising that Kia is conducting a a Voluntary Service Campaign to upgrade the software logic of the front radar system to prevent unnecessary reduction in vehicle speed by the Smart Cruise Control (SCC) system in 2024 MY Telluride vehicles, manufactured from May 16, 2023 through September 10, 2024. |