# Service bulletin SSM 54067

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 11020957
- Published by NHTSA: 2025\-07\-30
- Manufacturer's number: SSM 54067
- Manufacturer's date: 2025\-07\-23
- NHTSA component: UNKNOWN OR OTHER; VISIBILITY/WIPER

## NHTSA's summary

For 2018\-2024 Edge and 2018\-2025 Mustang vehicles, if diagnostics lead to the sun visor as the causal part, a new lower level part is available \(DS7Z\-9904132\-A\). It is not necessary to replace the sun visor assembly if only the clip is damaged.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2025/MC-11020957-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2025/MC-11020957-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Glass, wipers and mirrors, Wipers and washers

## Vehicles listed

- 2018 to 2024 FORD EDGE
- 2018 to 2025 FORD MUSTANG

## Recalls for the same vehicles and component

- [26V418000](/recalls/nhtsa/26V418000.md), 2026-06-30: VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR

## Other bulletins for the same vehicles and component

- [SSM 55061](/bulletins/11035583.md), 2026-08-04, Service bulletin: UNKNOWN OR OTHER; STRUCTURE:BODY; VISIBILITY/WIPER. Some 2024\-2026 Mustang vehicles built on or before 23\-Apr\-2026 may exhibit a sagging headliner appearance at the door openings which show the raw headliner edge untucked from the door glass run. An updated door glass run has been released for service \(Left Side:PR3Z\-6321597\-B, Right side:PR3Z\-6321596\-B\). Refer to Workshop Manual, Section 501\-05.
- [SSM 55008](/bulletins/11035100.md), 2026-07-20, Service bulletin: ELECTRICAL SYSTEM; VISIBILITY/WIPER; SEATS; UNKNOWN OR OTHER. Some 2021\-2026 Ford vehicles may exhibit inoperative heated/cooled seats, heated steering wheel and/or front/rear defrost features after a remote start is performed through the Ford mobile application or with the key fob. Customers may also experience heated/cooled seats, heated steering wheel and/or front/rear defrost features turning on in unexpected conditions such as during warmer weather. These features will operate normally when commanded in the center display screen. This may be due to the customer not setting up their "Climate Settings" through the Ford mobile application. To correct this condition, inform the customer they should perform a remote start from the Ford mobile application and then adjust the "Climate Settings" in the Ford mobile application as desired. These settings only need to be set once and will persist through subsequent remote starts. Heated and cooled seats will be set to Level 2 when turned ON via "Climate Settings" in the Ford mobile application during a remote start event. This is normal operating characteristic. This condition does not affect vehicle durability and no a
- [SYNC\-25.1.7.10.1 Edge](/bulletins/11029354.md), 2026-03-03, Over\-the\-air update: ELECTRICAL SYSTEM; UNKNOWN OR OTHER; VISIBILITY/WIPER. "25S49 Recall Remedy: \-Infotainment software update to address frozen screens"
- [SYNC\-25.2.0.16.1 Edge](/bulletins/11028289.md), 2026-02-05, Over\-the\-air update: ELECTRICAL SYSTEM; UNKNOWN OR OTHER; VISIBILITY/WIPER. "Quality Improvements Include: \- Bug Fixing and Feature improvements. \- Resolves black screen issue caused when there is no SiriusXM disk space."
- [25N16](/bulletins/11027828.md), 2026-01-28, Other: VISIBILITY/WIPER. Rear View Camera Inspection For One\-Time Replacement
- [25N15](/bulletins/11027801.md), 2026-01-27, Other: VISIBILITY/WIPER. Certain 2015\-2019 Model Year Multiple Vehicle Lines Rear View Camera Inspection For One\-Time Replacemen
- [25N15](/bulletins/11026915.md), 2026-01-03, Other: VISIBILITY/WIPER; UNKNOWN OR OTHER. Certain 2015\-2019 Model Year Multiple Vehicle Lines Rear View Camera Inspection For One\-Time Replacement
- [25N16](/bulletins/11026890.md), 2026-01-02, Other: VISIBILITY/WIPER; UNKNOWN OR OTHER. Certain 2015\-2020 Model Year Multiple Vehicle Lines Rear View Camera Inspection For One\-Time Replacement
- [TSB 25\-2386](/bulletins/11022391.md), 2025-09-03, Service bulletin: STRUCTURE:BODY; VISIBILITY/WIPER. Some of the vehicles listed in the Model Statement above may exhibit a quarter glass rubber moulding that is rolled over or folded in. This may be due to the installation of the quarter glass assembly.
- [SSM 54137](/bulletins/11021975.md), 2025-08-19, Service bulletin: UNKNOWN OR OTHER; VISIBILITY/WIPER. Various 2021\-2025 Ford and Lincoln vehicles equipped with the rear camera on demand feature may exhibit "Please Check Surroundings For Safety" or "Full View Not Available" messages when the rear camera button is pressed and the vehicle is not in reverse. Inform customers this condition is considered normal operation and does not affect vehicle durability because the full rear view camera image can only be shown when the vehicle is in reverse. No additional diagnosis or service is required for this condition.

JSON: [/v1/bulletins/11020957](/v1/bulletins/11020957)

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