# Service bulletin PIT6409A

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 11020883
- Published by NHTSA: 2025\-07\-24
- Manufacturer's number: PIT6409A
- Manufacturer's date: 2025\-07\-14
- NHTSA component: UNKNOWN OR OTHER

## NHTSA's summary

A vehicle may be encountered where the owners manual will not load or the customer cannot log into the myCadillac app screen. Dealer is instructed on how to complete the radio device registration.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2025/MC-11020883-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2025/MC-11020883-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Vehicles listed

- 2026 CADILLAC ESCALADE IQ
- 2026 CADILLAC ESCALADE IQL
- 2026 CADILLAC VISTIQ

JSON: [/v1/bulletins/11020883](/v1/bulletins/11020883)

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