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Service bulletin PIT6409A

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id11020883
Published by NHTSA2025-07-24
Manufacturer's numberPIT6409A
Manufacturer's date2025-07-14
NHTSA componentUNKNOWN OR OTHER

NHTSA's summary

A vehicle may be encountered where the owners manual will not load or the customer cannot log into the myCadillac app screen. Dealer is instructed on how to complete the radio device registration.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Vehicles listed
CADILLAC ESCALADE IQ2026
CADILLAC ESCALADE IQL2026
CADILLAC VISTIQ2026

Listing a model year does not mean every vehicle of it is concerned: the document says which.