# Service bulletin 08\-215\-25

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 11020752
- Published by NHTSA: 2025\-07\-17
- Manufacturer's number: 08\-215\-25
- Manufacturer's date: 2025\-07\-11
- NHTSA component: ELECTRICAL SYSTEM

## NHTSA's summary

R1H Radio T27.39 USB Software Update Customers may experience one or more of the following: ● Navigation signal drops out causing maps to not load on the Instrument Panel Cluster \(IPC\) display. ● Unable to change satellite stations causing the display to show one station on screen but is playing a different station. ● Battery drain condition. ● A black screen after clicking accept at start up \(Rearview camera functions normally\). ● Radio resets \(Rearview camera functions normally\). ● Wireless connectivity disconnects. ● CarPlay® icon does not appear in the Device Manager menu. ● Various audio disruptions. ● SiriusXM® \(SXM\) inoperative. ● Audio mutes. ● Passenger screen apps are missing. ● Missing profiles icon. ● IPC displays incorrect audio source. ● Radio is slow to respond. ● Trailer Tire Pressure Monitoring \(TTPM\) configurations deleted. ● Steering wheel controls skipping SXM channels. ● Recent Calls are not displaying. ● Phone audio continues playing when the ignition is off. In addition, the following software enhancement\(s\) are available: ● Icon size and layout improvements. ● Carplay/Android Auto® improvements. ● Uconnect® Phone improvements. ● FOTA improvements. ● Passenger screen camera app improvements. ● Voice Recognition \(VR\) command improvements. This bulletin involves updating the R1H radio software level from T25.47 or T25.48 to T27.39.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2025/MC-11020752-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2025/MC-11020752-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system

## Vehicles listed

- 2023 DODGE DURANGO

## Other bulletins for the same vehicles and component

- [9100900](/bulletins/11037346.md), 2026-09-17, Service bulletin: ELECTRICAL SYSTEM; STRUCTURE:BODY. Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
- [113803](/bulletins/11036166.md), 2026-08-13, Service bulletin: ENGINE; ELECTRICAL SYSTEM. HOSE AND TUBE \- HEATER SUPPLY AND RETURN
- [08\-294\-26](/bulletins/11035317.md), 2026-07-29, Service bulletin: ELECTRICAL SYSTEM. Telematics Box Module \(TBM\) Firmware Over The Air Customers must experience a Malfunction Indicator Lamp \(MIL\) illumination and the vehicle must SYMPTOM: exhibit/set the following Diagnostic Trouble Codes \(DTCs\): ● B22A9\-00 \- ECU Internal Performance. ● B1560\-13 \- Cellular Antenna 1\-Circuit Open. ● B1561\-13 \- Cellular Antenna 2\-Circuit Open. ● B1562\-12 \- GPS Antenna\-Circuit Short To Battery. Customers may also comment on the following: ● "Uconnect Box Requires Service" message in the display screen module.
- [S2508000025 REV. B](/bulletins/11034926.md), 2026-07-08, Service bulletin: ELECTRICAL SYSTEM. Instrument Panel Cluster \(IPC\) and Radio Compass Display has Dashes \(\-\-\)
- [113153](/bulletins/11034915.md), 2026-07-08, Service bulletin: ELECTRICAL SYSTEM; ENGINE. THERMOSTAT – NONE.
- [113152](/bulletins/11034914.md), 2026-07-08, Service bulletin: ELECTRICAL SYSTEM; ENGINE. THERMOSTAT – NONE.
- [08\-256\-26](/bulletins/11034896.md), 2026-07-08, Service bulletin: ELECTRICAL SYSTEM. Uconnect® Screen Turns Blank Or Black Customers may experience the following: SYMPTOM: ● The Uconnect® screen display goes blank/black at times.
- [S2508000025 REV.A](/bulletins/11034390.md), 2026-07-02, Service bulletin: ELECTRICAL SYSTEM. Instrument Panel Cluster \(IPC\) and Radio Compass Display has Dashes \(\-\-\)
- [S2623000041 REV.A](/bulletins/11034351.md), 2026-07-02, Service bulletin: STRUCTURE:BODY; ELECTRICAL SYSTEM. Power Liftgate Intermittently Inoperative. Will Not Open/ Close. Liftgate/Hatch Ajar Message Displayed. Rev A
- [S268A000014](/bulletins/11034346.md), 2026-07-02, Service bulletin: ELECTRICAL SYSTEM. Radio/ETM is Adding Approximately 27mA Draw to Vehicle When in Logistics Mode

JSON: [/v1/bulletins/11020752](/v1/bulletins/11020752)

[Report an error on this page](https://github.com/wenmar-pro/wenmar-open/issues/new?template=data_correction.yml&title=Data%20correction%3A%20Service%20bulletin%2008-215-25&page=https%3A%2F%2Fopen.wenmarpro.com%2Fbulletins%2F11020752&vehicle=Service%20bulletin%2008-215-25)