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Service bulletin 08-215-25

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id11020752
Published by NHTSA2025-07-17
Manufacturer's number08-215-25
Manufacturer's date2025-07-11
NHTSA componentELECTRICAL SYSTEM

NHTSA's summary

R1H Radio T27.39 USB Software Update Customers may experience one or more of the following: ● Navigation signal drops out causing maps to not load on the Instrument Panel Cluster (IPC) display. ● Unable to change satellite stations causing the display to show one station on screen but is playing a different station. ● Battery drain condition. ● A black screen after clicking accept at start up (Rearview camera functions normally). ● Radio resets (Rearview camera functions normally). ● Wireless connectivity disconnects. ● CarPlay® icon does not appear in the Device Manager menu. ● Various audio disruptions. ● SiriusXM® (SXM) inoperative. ● Audio mutes. ● Passenger screen apps are missing. ● Missing profiles icon. ● IPC displays incorrect audio source. ● Radio is slow to respond. ● Trailer Tire Pressure Monitoring (TTPM) configurations deleted. ● Steering wheel controls skipping SXM channels. ● Recent Calls are not displaying. ● Phone audio continues playing when the ignition is off. In addition, the following software enhancement(s) are available: ● Icon size and layout improvements. ● Carplay/Android Auto® improvements. ● Uconnect® Phone improvements. ● FOTA improvements. ● Passenger screen camera app improvements. ● Voice Recognition (VR) command improvements. This bulletin involves updating the R1H radio software level from T25.47 or T25.48 to T27.39.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system

Vehicles listed
DODGE DURANGO2023

Listing a model year does not mean every vehicle of it is concerned: the document says which.

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