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Service bulletin SB2501

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id11020718
Published by NHTSA2025-07-17
Manufacturer's numberSB2501
Manufacturer's date2025-07-08
NHTSA componentSUSPENSION

NHTSA's summary

The control arms of the front and trailing axles are equipped with a flexible ball-joint at the chassis side. Van Hool has several suppliers for the repair kit of this flexible ball-joint. All of the repair kits contain a flexible ball-joint, a spacer and a snap ring. Due to not equal thickness of the spacer in the different kits, it is important to install all three the kit parts when replacing a flexible ball-joint. Do not mix parts of different repair kits!

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Suspension

Vehicles listed
VAN HOOL A300K2006
VAN HOOL A300K2008 to 2009
VAN HOOL A300K HYB2005
VAN HOOL A300L2008 to 2010
VAN HOOL A300L2012
VAN HOOL A3302002 to 2004
VAN HOOL A330FC2004
VAN HOOL A330FC2007
VAN HOOL AG3002002 to 2004
VAN HOOL AG3002006 to 2007
VAN HOOL AG3002009
VAN HOOL AG3002021
VAN HOOL C20452001 to 2018
VAN HOOL C30452010
VAN HOOL CX352001 to 2024
VAN HOOL CX452001 to 2024
VAN HOOL CX45E2021 to 2023
VAN HOOL T21402004 to 2013
VAN HOOL T21452001 to 2014
VAN HOOL TD9252008 to 2019
VAN HOOL TDX252014 to 2021
VAN HOOL TDX252023
VAN HOOL TDX25E2021 to 2023
VAN HOOL TX402001 to 2020
VAN HOOL TX452001 to 2022

Listing a model year does not mean every vehicle of it is concerned: the document says which.