Service bulletin SSM 54041
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 11020705 |
| Published by NHTSA | 2025-07-15 |
| Manufacturer's number | SSM 54041 |
| Manufacturer's date | 2025-07-14 |
| NHTSA component | ELECTRICAL SYSTEM; VISIBILITY/WIPER |
NHTSA's summary
Some 2023-2025 Explorer (rear windows only), Bronco Sport, Escape, and Maverick vehicles equipped with minor feature code B2DAC may exhibit an inoperative passenger front and/or rear window. To confirm a vehicle is built with a certain minor feature code, review the build information by clicking "Additional Information" under Vehicle Information or double-clicking the vehicle identification number (VIN) in the upper left corner of Professional Technician System (PTS). This may be due to an open diode in the window switch. To correct the condition, replace the window switch of the affected window. If the condition persists continue with normal diagnostics. Refer to Workshop Manual, Section 501-11. For claiming, use causal part 14529 and labor operation 14529A in the Service Labor Time Standards (SLTS) Manual.
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Electrical system, Glass, wipers and mirrors, Wipers and washers
Trouble codes named
B2DAC
| FORD BRONCO SPORT | 2023, 2024, 2025 |
|---|---|
| FORD ESCAPE | 2023, 2024, 2025 |
| FORD EXPLORER | 2023, 2024, 2025 |
| FORD MAVERICK | 2023, 2024, 2025 |
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| 24V594000 | 2024-08-09. VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR |
|---|
A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.
| SSM 55069 | 2026-08-11. Service bulletin. Some 2020-2025 Explorer vehicles equipped with a power roof opening panel may exhibit a sunshield with localized bunching or binding/inoperative. This may be due to a broken or missing sunshield fabric retainer/clip. A revised sunshield clip (LJ6Z-5452118-B) is now available to address this condition. It is not necessary to replace the entire sunshield assembly if the clip(s) are broken or missing. Refer to Workshop Manual (WSM), Section 501-17 Roof Opening Panel > General Procedures > Inspection and Replacement of the Roof Opening Panel Shield Clip. |
|---|---|
| SSM 55060 | 2026-08-04. Service bulletin. Some 2024-2026 Explorer vehicles built on or before 27-Feb-2026 and equipped with the panoramic glass roof may exhibit an uneven gap at the front edge of the roof opening panel shield when fully closed. The gap is an appearance issue only, but may allow outside light to pass through the opening. A new gap hider seal has been released to correct this condition (service part number SB5Z-7851884-A). Adjustment or replacement of the glass, shade or headliner assembly is not necessary. The new seal is installed directly onto the existing vertical flange that is present and visible at the front of the opening when the shade is opened. Once installed, the front edge of the shade will press against the new seal when fully closed. To install, center the seal in the opening with the flexible material facing the power shade and press the seal u-channel over the vertical flange. Explorer vehicles built on or after 27-Feb-2026 have the seal already installed and can be referenced if necessary. Once the seal is installed, perform the shield/shade initialization procedure in Workshop Manual (WSM), Section 501-05 > Gen |
| TSB 26-2343 | 2026-08-03. Service bulletin. This bulletin supersedes TSB 24-2317. Reason for the update: update the Parts list to clarify the claim quantity of the part number RZ6Z-7840380-A Some of the vehicles listed in the Model statement above may exhibit a rattle noise from the instrument panel near the base of the windshield while driving over rough or uneven roads. This may be due to excessive movement of the instrument panel. |
| SSM 55008 | 2026-07-20. Service bulletin. Some 2021-2026 Ford vehicles may exhibit inoperative heated/cooled seats, heated steering wheel and/or front/rear defrost features after a remote start is performed through the Ford mobile application or with the key fob. Customers may also experience heated/cooled seats, heated steering wheel and/or front/rear defrost features turning on in unexpected conditions such as during warmer weather. These features will operate normally when commanded in the center display screen. This may be due to the customer not setting up their "Climate Settings" through the Ford mobile application. To correct this condition, inform the customer they should perform a remote start from the Ford mobile application and then adjust the "Climate Settings" in the Ford mobile application as desired. These settings only need to be set once and will persist through subsequent remote starts. Heated and cooled seats will be set to Level 2 when turned ON via "Climate Settings" in the Ford mobile application during a remote start event. This is normal operating characteristic. This condition does not affect vehicle durability and no a |
| 26N09 | 2026-07-01. Other. Customer Satisfaction Program 26N09 Certain 2020 Model Year Escape, 2020-2021 Corsair, 2020-2021 Aviator, and 2020- 2021 and 2023 Explorer Vehicles Front Windshield Wiper Motor Replacement, if Required After Dealer Evaluation |
| SSM 54829 | 2026-05-19. Service bulletin. Some 2024-2026 Nautilus and 2025-2026 Explorer/Aviator vehicles equipped with power autofold exterior mirrors may exhibit concerns with the passenger mirror not automatically folding in or out at times, while the driver side mirror automatically folds properly. This may be due to the software in the driver door module (DDM) and passenger door module (PDM). To correct the condition, reprogram the DDM and PDM using the latest software level of the Ford Diagnosis and Repair System (FDRS) scan tool. For claiming, use causal part 14B291 and labor operation MT14B291SSM up to 0.4 hours. |
| DDM-26.21.5 Explorer | 2026-05-15. Over-the-air update. Quality improvements include: -Prevents window bounce backs after using the one touch up feature |
| HCM-25.5.0 Explorer | 2026-03-03. Over-the-air update. "Quality improvements include: -Enhanced dynamic bending lights performance " |
| IPC-25.20 BroncoSport | 2026-03-03. Over-the-air update. "25SC3 Recall remedy: -Instrument Panel Cluster update to prevent a potential black screen at start up" |
| SSM 54581 | 2026-02-17. Service bulletin. Some 2024-2026 Nautilus and 2025-2026 Explorer/Aviator vehicles equipped with power folding mirrors may exhibit concerns with the auto folding mirror functionality not matching the status selected by the switch in the center display screen menu. Examples include auto folding not operating when the switch is enabled and/or auto folding continuing to function when the switch is disabled. This may be due to the software in the driver door module (DDM) and passenger door module (PDM). Power folding mirror operation from the physical button is not affected by this condition. Inform customers that engineering is currently working on a solution for this condition that is expected in Q4 2026. Replacement or reprogramming of the accessory protocol interface module (APIM), DDM, or PDM will not resolve this condition. Monitor Professional Technician System (PTS) for additional information and schedule service appointments for customers once the repair becomes available.<br /><br /> If the vehicle exhibits this condition, submit a Vehicle Concern Report. To submit a report, click on the "Submit Global Concern Report" |