# Service bulletin 37416

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 11020569
- Published by NHTSA: 2025\-07\-09
- Manufacturer's number: 37416
- Manufacturer's date: 2025\-06\-25
- NHTSA component: ELECTRICAL SYSTEM

## NHTSA's summary

This is a Technical Journal: DTC CEM B109A4A Incorrect BBS. This DTC is not valid, and it does not affect the function. Erase the DTC and release the vehicle back to the customer.\&\#13; A SW solution is planned during 2025 quarter 4

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2025/MC-11020569-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2025/MC-11020569-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system

## Trouble codes named

B109A

## Vehicles listed

- 2025 to 2026 POLESTAR POLESTAR 2

## Other bulletins for the same vehicles and component

- [37439.5.0](/bulletins/11035012.md), 2026-07-14, Service bulletin: ELECTRICAL SYSTEM. This is a Technical Journal \- Text plus 1 .png attachment\- If during a Software Download \(SWDL\) at the workshop, and connected to VIDA, the CSD \(Center Stack Display\) turns black and the IHU \(Infotainment Head Unit\) becomes stuck in programming mode or is unresponsive, follow the advice under "Service". This TJ concerns ICUP vehicles / Vehicles with Variant Designation Number \(VDN\) Code RP03.
- [37439.4.0](/bulletins/11031085.md), 2026-04-07, Service bulletin: ELECTRICAL SYSTEM. This is a Technical Journal \- Text plus 1 .png attachment\- If during a Software Download \(SWDL\) at the workshop, and connected to VIDA, the CSD \(Center Stack Display\) turns black and the IHU \(Infotainment Head Unit\) becomes stuck in programming mode or is unresponsive, follow the advice under "Service".\&\#13; This TJ concerns ICUP vehicles / Vehicles with Variant Designation Number \(VDN\) Code RP03.\&\#13;
- [37439](/bulletins/11027156.md), 2026-01-07, Service bulletin: ELECTRICAL SYSTEM. This is a Technical Journal \- If during a Software Download \(SWDL\) at the workshop, and connected to VIDA, the CSD \(Center Stack Display\) turns black and the IHU \(Infotainment Head Unit\) becomes stuck in programming mode or is unresponsive, follow the advice under "Service".\&\#13; This TJ concerns ICUP vehicles / Vehicles with Variant Designation Number \(VDN\) Code RP03.\&\#13;
- [37439](/bulletins/11025980.md), 2025-12-02, Service bulletin: ELECTRICAL SYSTEM. This is a Technical Journal \- If during a Software Download \(SWDL\) at the workshop, and connected to VIDA, the CSD \(Center Stack Display\) turns black and the IHU \(Infotainment Head Unit\) becomes stuck in programming mode or is unresponsive, follow the advice under "Service".\&\#13; This TJ concerns ICUP vehicles / Vehicles with Variant Designation Number \(VDN\) Code RP03.\&\#13;
- [37102](/bulletins/11009783.md), 2024-11-05, Service bulletin: ELECTRICAL SYSTEM. This is a Technical Journal: DIM Message and DTC IEM P060796. Do not replace any parts, clear the DTCs, and release the vehicle to the customer
- [37038](/bulletins/11005716.md), 2024-08-06, Service bulletin: ELECTRICAL SYSTEM. This is a Technical Journal: Improved 12V battery test in VIDA. jump start the vehicle if needed. Read out the vehicle with VIDA and start the test.
- [36931](/bulletins/11005714.md), 2024-08-06, Service bulletin: ELECTRICAL SYSTEM. This is a Technical Journal: "Disconnect charge cable" message, none attached. An improved software is available in VIDA from 2024 week 26 and planned to be available via OTA a few weeks later.

JSON: [/v1/bulletins/11020569](/v1/bulletins/11020569)

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