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Service bulletin 37386

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id11020551
Published by NHTSA2025-07-09
Manufacturer's number37386
Manufacturer's date2025-06-13
NHTSA componentELECTRICAL SYSTEM

NHTSA's summary

This is a Technical Journal: Ghost DTC CEM-B18711B.
 The DTC is set due to wrong resistance calculation with a low 12V battery SOC.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system

Trouble codes named

B1871

Vehicles listed
VOLVO S60MHEV2023, 2024 (the catalog's model; the bulletin names a series or trim of it)
VOLVO S90MHEV2023, 2024, 2025, 2026 (the catalog's model; the bulletin names a series or trim of it)
VOLVO V60CCMHEV2023, 2024, 2025, 2026 (the catalog's model; the bulletin names a series or trim of it)
VOLVO V60MHEV2024, 2025 (the catalog's model; the bulletin names a series or trim of it)
VOLVO V60MHEV2026
VOLVO V90CCMHEV2023, 2024, 2025, 2026 (the catalog's model; the bulletin names a series or trim of it)
VOLVO XC60MHEV2023, 2024, 2025, 2026 (the catalog's model; the bulletin names a series or trim of it)
VOLVO XC90MHEV2023, 2024, 2025, 2026 (the catalog's model; the bulletin names a series or trim of it)

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
23V1880002023-03-22. ELECTRICAL SYSTEM

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
37373.8.02026-08-18. Service bulletin. This is a Technical Journal: DIM Message and DTC BECM P0C7800. If the DIM displays a message stating "Drive System Service Required" and the DTC listed below is set, follow the advice under "Service". •Do not replace any parts. This is not hardware-related. •A new BECM software is released in version 3.6.4. or later. Perform a total upgrade according to TJ 31543 and release the car back to customer.
37373.7.02026-06-08. Service bulletin. This is a Technical Journal: DIM Message and DTC BECM P0C7800.
 If the DIM displays a message stating "Drive System Service Required" and the DTC listed below is set, follow the advice under "Service".
 •Do not replace any parts. This is not hardware-related.
 •A new Battery Energy Control Module software is released in software version 5.1.9. Perform a Total Upgrade according to TJ 31543 and release the car back to the customer.
37103.6.02026-06-08. Service bulletin. This is a Technical Journal: Check Engine Light/DIM message and ISGM DTC P056200 or in combination with all the DTCs
37103.4.02026-04-07. Service bulletin. This is a Technical Journal: Check Engine Light/DIM message and ISGM DTC P056200 or in combination with all the DTCs
367572026-02-05. Service bulletin. This is a Technical Journal: Text plus TJI 528994 - Charge Lid Hard to open/close. begin with replacing the actuator in the lock mechanism
TJ37103.3.0-2025-11-132025-12-22. Service bulletin. This is a Technical Journal: Check Engine Light/DIM message and ISGM DTC P056200 or in combination with all the DTCs
TJ37373.6.0-2025-11-052025-12-22. Service bulletin. This is a Technical Journal: DIM Message and DTC BECM P0C7800. Structure Week 2023w47 and newer: New BECM software is released in version 3.6.4. Perform a Total Upgrade according to TJ 31543. • If the DTC sets after SW version 3.6.4 or newer has been installed, please follow VIDA fault tracing and then create a TIE Support Needed Vehicle Report. *Structure Week 2023w46 and older: New BECM software is planned for 2026, Q1. • Please follow VIDA fault tracing and then create a TIE Support Needed Vehicle Report
374512025-08-18. Service bulletin. This is a Technical Journal: MVBM-U007700 set together with ECM-P0A7B68 at PDS. Delete the DTC´s. Do not reload MVBM software. IF the DTC´s comes back together with MIL check engine light, perform the MVBM software
371032025-08-18. Service bulletin. This is a Technical Journal: Check Engine Light/DIM message and ISGM DTC P056200.
373732025-08-18. Service bulletin. This is a Technical Journal: DIM Message and DTC BECM P0C7800.
 Structure Week 2023w47 and newer: New BECM software is released in version 3.6.4. Perform a Total Upgrade according to TJ 31543.
 •If the DTC sets after SW version 3.6.4 or newer has been installed, please follow VIDA fault tracing and then create a TIE Support Needed Vehicle Report.
 *Structure Week 2023w46 and older: New BECM software is planned for 2026, Q1.
 •Please follow VIDA fault tracing and then create a TIE Support Needed Vehicle Report