Service bulletin 36963
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 11020520 |
| Published by NHTSA | 2025-07-09 |
| Manufacturer's number | 36963 |
| Manufacturer's date | 2025-05-01 |
| NHTSA component | ELECTRICAL SYSTEM |
NHTSA's summary
This is a Technical Journal: DIM Message and DTC ECM P0DF400. •Structure weeks 202147 - 202446: Improved ECM software has been released in version 3.4.4. Please perform a software upgrade according to TJ 31543. Structure Weeks 2024w47 - newer: A software release is planned for 2025 quarter 2, please follow the steps belowIf the vehicle is drivable and the turtle light is not on in the DIM, do not replace any parts, clear the DTCs, and release the vehicle to the customer.
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Electrical system
Trouble codes named
P0DF4
| VOLVO S60PHEV | 2022, 2023, 2024, 2025 (the catalog's model; the bulletin names a series or trim of it) |
|---|---|
| VOLVO S90PHEV | 2022, 2023, 2024, 2025, 2026 (the catalog's model; the bulletin names a series or trim of it) |
| VOLVO V60PHEV | 2022, 2023, 2024, 2025 (the catalog's model; the bulletin names a series or trim of it) |
| VOLVO V60PHEV | 2026 |
| VOLVO XC60PHEV | 2022, 2023, 2024, 2025, 2026 (the catalog's model; the bulletin names a series or trim of it) |
| VOLVO XC90PHEV | 2022, 2023, 2024, 2025, 2026 (the catalog's model; the bulletin names a series or trim of it) |
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| 25V179000 | 2025-03-24. ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY; ELECTRICAL SYSTEM:SOFTWARE |
|---|---|
| 23V188000 | 2023-03-22. ELECTRICAL SYSTEM |
A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.
| 37373.8.0 | 2026-08-18. Service bulletin. This is a Technical Journal: DIM Message and DTC BECM P0C7800. If the DIM displays a message stating "Drive System Service Required" and the DTC listed below is set, follow the advice under "Service". •Do not replace any parts. This is not hardware-related. •A new BECM software is released in version 3.6.4. or later. Perform a total upgrade according to TJ 31543 and release the car back to customer. |
|---|---|
| 36863.4.0 | 2026-08-18. Service bulletin. This is a Technical Journal: DIM Message and DTC IEM P0C0500. 1. Erase the DTC 2. Test drive the vehicle in electrical mode and accelerate until the vehicle reaches a minimum of 30 km/h (19 mph). 3. Perform a new VIDA readout If the DTC IEM P0C0500 does not return, do not replace any parts. Release the car to customer. |
| 37373.7.0 | 2026-06-08. Service bulletin. This is a Technical Journal: DIM Message and DTC BECM P0C7800. If the DIM displays a message stating "Drive System Service Required" and the DTC listed below is set, follow the advice under "Service". •Do not replace any parts. This is not hardware-related. •A new Battery Energy Control Module software is released in software version 5.1.9. Perform a Total Upgrade according to TJ 31543 and release the car back to the customer. |
| 37103.6.0 | 2026-06-08. Service bulletin. This is a Technical Journal: Check Engine Light/DIM message and ISGM DTC P056200 or in combination with all the DTCs |
| 34295.9.0 | 2026-04-07. Service bulletin. This is a Technical Journal: Text plus 2 attachments 1 PDF and 1 PNG - High Voltage Battery repairs. Always repair the battery according to the methods in VIDA. This TJ is a guide to the kinds of repairs that can be done instead of a complete HV battery replacement. Parts, methods, and tools are now available to repair almost all faults within the High Voltage Battery. |
| 37103.4.0 | 2026-04-07. Service bulletin. This is a Technical Journal: Check Engine Light/DIM message and ISGM DTC P056200 or in combination with all the DTCs |
| 36757 | 2026-02-05. Service bulletin. This is a Technical Journal: Text plus TJI 528994 - Charge Lid Hard to open/close. begin with replacing the actuator in the lock mechanism |
| TJ37103.3.0-2025-11-13 | 2025-12-22. Service bulletin. This is a Technical Journal: Check Engine Light/DIM message and ISGM DTC P056200 or in combination with all the DTCs |
| TJ37373.6.0-2025-11-05 | 2025-12-22. Service bulletin. This is a Technical Journal: DIM Message and DTC BECM P0C7800. Structure Week 2023w47 and newer: New BECM software is released in version 3.6.4. Perform a Total Upgrade according to TJ 31543. • If the DTC sets after SW version 3.6.4 or newer has been installed, please follow VIDA fault tracing and then create a TIE Support Needed Vehicle Report. *Structure Week 2023w46 and older: New BECM software is planned for 2026, Q1. • Please follow VIDA fault tracing and then create a TIE Support Needed Vehicle Report |
| 37451 | 2025-08-18. Service bulletin. This is a Technical Journal: MVBM-U007700 set together with ECM-P0A7B68 at PDS. Delete the DTC´s. Do not reload MVBM software. IF the DTC´s comes back together with MIL check engine light, perform the MVBM software |