# Service campaign S10303

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service campaign
- NHTSA id: 11020438
- Published by NHTSA: 2025\-07\-08
- Manufacturer's number: S10303
- Manufacturer's date: 2025\-04\-15
- Campaign id or software version: S10303
- NHTSA component: UNKNOWN OR OTHER

## NHTSA's summary

Volvo Cars USA LLC and Volvo Car Canada LTD on behalf of the Volvo Car Corporation has decided to launch Service Action S10303 on certain model year 2025 EX90 vehicles.\&\#13; Volvo Car Investigations have identified that there is a pairing issue with the key fob.\&\#13; As a result, there is a possibility that the customer’s key fob is not paired to the vehicle.\&\#13; The corrective action is to download SP Software.\&\#13; S10303 affects 151 vehicles in the U.S and 5 in Canada.\&\#13;

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2025/MC-11020438-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2025/MC-11020438-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Vehicles listed

- 2025 VOLVO EX90

JSON: [/v1/bulletins/11020438](/v1/bulletins/11020438)

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