# Service bulletin 9100616

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 11020264
- Published by NHTSA: 2025\-07\-08
- Manufacturer's number: 9100616
- Manufacturer's date: 2025\-06\-30
- NHTSA component: ELECTRICAL SYSTEM

## NHTSA's summary

Telematics Box Module Verify Z part number availability. Order a Z part number for all Exchange Orders: Warranty, Mopar, customer pay and service contract. Order regular part number for New unsold units only.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2025/MC-11020264-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2025/MC-11020264-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system

## Vehicles listed

- 2021 to 2025 CHRYSLER PACIFICA
- 2021 to 2025 CHRYSLER PACIFICA PLUG\-IN HYBRID
- 2021 to 2025 CHRYSLER VOYAGER

## Recalls for the same vehicles and component

- [26V362000](/recalls/nhtsa/26V362000.md), 2026-06-04: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
- [23V753000](/recalls/nhtsa/23V753000.md), 2023-11-09: ELECTRICAL SYSTEM:12V/24V/48V BATTERY
- [2023008](/recalls/tc/2023008.md), 2023-01-18: Electrical
- [23V010000](/recalls/nhtsa/23V010000.md), 2023-01-17: ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS/RECEPTACLES; HYBRID PROPULSION SYSTEM: INVERTER

## Other bulletins for the same vehicles and component

- [S2621000006](/bulletins/11038331.md), 2026-10-07, Service bulletin: ELECTRICAL SYSTEM. Note: Document released 10/2/2026. Multiple Warning Indicators On In The IPC. ESM \- PRNDL Flashing. And The Vehicle Will Not Shift Into Gear. The Wipers May Be On, With An Electric Parking Brake Unavailable.
- [S2621000005](/bulletins/11038330.md), 2026-10-07, Service bulletin: POWER TRAIN; ELECTRICAL SYSTEM. Shifter/ESM PRNDL Indicators Remain Off After Drained Battery Event And Jump Start
- [08\-337\-26](/bulletins/11037466.md), 2026-09-23, Service bulletin: ELECTRICAL SYSTEM. Flash: Integrated Dual Charge Module \(IDCM\) Updates Customers must experience a Malfunction Indicator Lamp \(MIL\) illumination and the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes \(DTCs\): ● B22A9\-87 \- ECU Internal Performance\-Missing Message. ● P0D21\-00 \- Battery Charger "A" Output Voltage Too Low. Customers may experience the following: ● Vehicle will not charge. This bulletin involves reprogramming the IDCM with the latest available software.
- [08\-336\-26](/bulletins/11037465.md), 2026-09-23, Service bulletin: ELECTRICAL SYSTEM. Flash: Integrated Dual Charge Module \(IDCM\) Updates Customers must experience a Malfunction Indicator Lamp \(MIL\) illumination and the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes \(DTCs\): ● B22A9\-87 \- ECU Internal Performance\-Missing Message. ● P0D21\-00 \- Battery Charger "A" Output Voltage Too Low. Customers may experience the following: ● Vehicle will not charge. This bulletin involves reprogramming the IDCM with the latest available software.
- [08\-335\-26](/bulletins/11037464.md), 2026-09-23, Service bulletin: ELECTRICAL SYSTEM. Flash: Integrated Dual Charge Module \(IDCM\) Updates Customers must experience a Malfunction Indicator Lamp \(MIL\) illumination and the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes \(DTCs\): ● B22A9\-87 \- ECU Internal Performance\-Missing Message. ● P0D21\-00 \- Battery Charger "A" Output Voltage Too Low. Customers may experience the following: ● Vehicle will not charge. This bulletin involves reprogramming the IDCM with the latest available software.
- [08\-334\-26](/bulletins/11037463.md), 2026-09-23, Service bulletin: ELECTRICAL SYSTEM. Flash: Integrated Dual Charge Module \(IDCM\) Updates Customers must experience a Malfunction Indicator Lamp \(MIL\) illumination and the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes \(DTCs\): ● \*\*P0D21\-00 \- Battery Charger "A" Output Voltage Too Low. ● B22A9\-87 \- ECU Internal Performance\-Missing Message.\*\* ● B22A9\-64 \- ECU Internal Performance \- Signal Plausibility Failure. Customers may experience the following: ● \*\*Vehicle will not charge.\*\* This bulletin involves reprogramming the IDCM with the latest available software.
- [9100900](/bulletins/11037346.md), 2026-09-17, Service bulletin: ELECTRICAL SYSTEM; STRUCTURE:BODY. Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
- [S2623000008](/bulletins/11036773.md), 2026-09-03, Service bulletin: SERVICE BRAKES; ELECTRICAL SYSTEM. Cruise Control Shuts Off Without Driver Input. Vehicle Has Electronic Stability Control \(ESC\) Lamp On. C0042 Brake Pedal Position Diagnostic Trouble Codes \(DTCs\)
- [113847](/bulletins/11036277.md), 2026-08-19, Service bulletin: ELECTRICAL SYSTEM; STRUCTURE:BODY. WIRING – DASH
- [113846](/bulletins/11036276.md), 2026-08-19, Service bulletin: ELECTRICAL SYSTEM; STRUCTURE:BODY. WIRING – DASH

JSON: [/v1/bulletins/11020264](/v1/bulletins/11020264)

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