Service bulletin SSM 53983

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
Type	Service bulletin
NHTSA id	11020054
Published by NHTSA	2025-07-02
Manufacturer's number	SSM 53983
Manufacturer's date	2025-06-25
NHTSA component	UNKNOWN OR OTHER; POWER TRAIN; ELECTRICAL SYSTEM
Manufacturer's system	Body Control Module (BCM)

NHTSA's summary

Some 2022-2025 Transit vehicles may experience an unsuccessful programmable module installation (PMI) on the body control module (BCM) using the Ford Diagnosis and Repair System (FDRS) diagnostic tool. This may be due to a software to hardware correlation issue. This correlation issue has been fixed on the Ford servers. To correct this condition, download and run the "BCM-Body Control Module Installation (PMI)" application using the FDRS scan tool. If the PMI fails with an error stating "check valid application failed" and the self test shows the BCM responds negatively (purple color coding), replace the BCM with service part number NK4Z-15604-E or NK4Z-15604-F. Refer to Workshop Manual (WSM), Section 419-10. For claiming, use causal part 15604 and labor operation numbers 12651D and 12651D4 if BCM replacement was not required, 12651D and 12651D5 if BCM replacement was required.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Transmission and driveline

Vehicles listed
FORD TRANSIT	2022, 2023, 2024, 2025

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
25V339000	2025-05-23. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
2024643	2024-10-25. Powertrain
24V805000	2024-10-25. POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT
2024083	2024-02-11. Powertrain
24V102000	2024-02-09. POWER TRAIN:DRIVELINE:DRIVESHAFT
22V791000	2022-10-20. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
22V415000	2022-06-10. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
TSB 26-2408	2026-09-30. Service bulletin. This bulletin supersedes 26-2309. Reason For Update: update the Model section to remove Aviator 10R80, update the Parts list to add 3.3L to W520514-S440, and add L1MZ-7Z490-G valve body separator plate for Aviator. Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: * Harsh 3-4, 4-5 upshifts * Harsh 5-3, 4-3 downshifts * Harsh reverse engagements These symptoms may be worse when cold. This may be due to the F clutch friction plates brinelling into the clutch and planetary container cylinder (7B177).
SSM 55031	2026-07-28. Service bulletin. Some 2021-2026 Ford/Lincoln vehicles may exhibit various symptoms including but not limited to the auto start/stop system not operating as intended with a "Check Charging System" message in the instrument panel cluster (IPC) while the charging system is operating properly with no charging related diagnostic trouble codes (DTC) stored. This may be due to someone using an aftermarket programmer to change the body control module (BCM) configuration to disable the auto start/stop system or perform other unsupported programming modifications. To correct this condition on F-150 and Bronco vehicles, download and run the Ford Diagnosis and Repair System (FDRS) application titled "BCM-Charging System Configuration Correction". Running this application will determine if the BCM configuration was modified by the customer and if so, provide the option to return the configuration back to factory settings. For other vehicle models exhibiting concerns related to unsupported aftermarket BCM programming, submit a Technical Support Request (TSR) requesting support to revert the BCM configuration
SSM 55008	2026-07-20. Service bulletin. Some 2021-2026 Ford vehicles may exhibit inoperative heated/cooled seats, heated steering wheel and/or front/rear defrost features after a remote start is performed through the Ford mobile application or with the key fob. Customers may also experience heated/cooled seats, heated steering wheel and/or front/rear defrost features turning on in unexpected conditions such as during warmer weather. These features will operate normally when commanded in the center display screen. This may be due to the customer not setting up their "Climate Settings" through the Ford mobile application. To correct this condition, inform the customer they should perform a remote start from the Ford mobile application and then adjust the "Climate Settings" in the Ford mobile application as desired. These settings only need to be set once and will persist through subsequent remote starts. Heated and cooled seats will be set to Level 2 when turned ON via "Climate Settings" in the Ford mobile application during a remote start event. This is normal operating characteristic. This condition does not affect vehicle durability and no a
TSB 26-2309	2026-07-01. Service bulletin. This bulletin supersedes 26-2241. Reason For Update: update the parts list to correct the claim quantity of the part number JB3Z-4B496-B from 3 to 6. Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: * Harsh 3-4, 4-5 upshifts * Harsh 5-3, 4-3 downshifts * Harsh reverse engagements These symptoms may be worse when cold. This may be due to the F clutch friction plates brinelling into the clutch and planetary container cylinder (7B177).
TSB 26-2263	2026-06-05. Service bulletin. This bulletin supersedes 26-2112. Reason For Update: add 2026 model year vehicles, update LV fluid XT-10-QLVC and CXT-10-LV6 description to add "Transfer Case Fluid 4WD Only", and update Step 4 to inspect/replace 7H351 and 7B177 outside of this article. Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: - No upshift past second gear - Unable to achieve third gear ratio - Illuminated MIL with DTCs P0757 and P2701 This may be due to a damaged one-way clutch (OWC).
TSB 26-2241	2026-05-18. Service bulletin. This bulletin supersedes 25-2587. Reason For Update: update the Parts list to add the F-clutch friction plates HL3Z-7B164-D and the F-clutch steel plates PR3Z-7B164-A for the proper vehicle lines, replace the transfer case mounting bolt part number from W714288-S438 to W714288-S437, update the part number W720688-S439 quantity from 2 to 1, update the part number ML3Z-7869-C claim quantity from 2 to 1 (only if necessary), update the description of CXT-10-LV6 and XT-10-QLVC by adding "transfer case fluid, 4WD only", move HL3Z-7A191-B and L1MZ-7F396-A fluid pan gaskets to the parts to inspect and replace list, and remove TL1Z-6775-A self adhesive heat shield from the F-150/Expedition/Navigator parts list as it is not a discard item. Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: * Harsh 3-4, 4-5 upshifts * Harsh 5-3, 4-3 downshifts * Harsh reverse engagements These symptoms may be worse when cold. This may be due to the F clutch friction plates brinelling into the clutch and planetary container cylinder (7B177).
TSB 26-2226	2026-05-14. Service bulletin. This bulletin supersedes 26-2046. Reason For Update: update the parts list to change the claim quantity of the C clutch friction plates (HL3Z-7B164-A), C clutch steel plates (HL3Z-7B442-F), D clutch steel plates (HL3Z-7B442-D), add the rear driveshaft flange CV joint-to-pinion flange cup bolts and retaining straps (LK4Z-4B496-B) for Transit, and update the parts description for the transfer case fluids applicable for each vehicle line. Some of the vehicles listed in the Model statement above may exhibit all of the following conditions: * Harsh engagement * Delayed engagement * Harsh shift * Delayed shift * Illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTC) P0751, P0752, P0756, P0757, P0761, P0762, P0766, P0767, P0771, P0772, P2700, P2701, P2702, P2703, P2704, P2705, P2707, P2708, P0729, P0731, P0732, P0733, P0734, P0735, P0736, P076F, P07D9, P07F6 and/or P07F7 stored in the powertrain control module (PCM) or transmission control module (TCM). This may be due to PCM software and/or axial movement of the CDF clutch cylinder (7H351) sleeve causing hydraulic circuit
25N12	2026-04-30. Other. Customer Satisfaction Program 25N12 Certain 2020-2025 Model Year Transit All-Wheel-Drive (AWD) Vehicles Transfer Case Replacement If Required After Dealer Evaluation
SSM 54765	2026-04-28. Service bulletin. Some 2025-2026 Bronco, Bronco Sport, F-Super Duty, Maverick, Mustang, Mustang Mach-E, Ranger and Transit vehicles may exhibit a no audio/sound condition. This may be due to the software in the audio control module (ACM). To determine if it is a software concern, disconnect the vehicle's 12-volt battery cables for 10 minutes and reconnect. If the concern is still present, continue with normal diagnostics in Workshop Manual (WSM), Section 415-00 Information and Entertainment System > General Information > Diagnosis and Testing and repair as necessary outside of this article. If the no audio/sound concern is resolved, engineering is currently working on a solution for this condition that is expected by September 2026. Replacement or reprogramming of the ACM and or audio digital signal processing module (DSP) may not resolve this condition at this time. Monitor Professional Technician System (PTS) for additional information and schedule service appointments for customers once the repair becomes available. If a customer's vehicle exhibits this concern, submit a Vehicle Concern Report.
TSB 26-2167	2026-04-22. Service bulletin. This article supersedes TSB 25-2385. Reason for update: update the TSB Issue indicating the modules where are stored the DTCs P1A10 and P0AA6. Some of the vehicles listed in the Model statement above exhibit at least one of the following conditions: Illuminated malfunction indicator lamp (MIL) and/or illuminated powertrain malfunction (wrench) indicator with DTCs P0711, P0A2B, P0A2D, P0A2C, P0712, P0713 and P1A10 stored in the secondary on-board diagnostic module C (SOBDMC) DTC P0AA6 stored in the battery energy control module (BECM) and/or instrument panel cluster (IPC) Equipped with early design vent assembly attached to rear electric drive assembly. Refer to Figure 1.