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Warranty extension CSP13c Dealer Ltr

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeWarranty extension
NHTSA id11020033
Published by NHTSA2025-07-02
Manufacturer's numberCSP13c Dealer Ltr
Manufacturer's date2025-06-06
Campaign id or software versionCSP13
NHTSA componentUNKNOWN OR OTHER
Manufacturer's systemMAZDA CONNECT INFOTAINMENT SYSTEM

NHTSA's summary

CSP13 - CUSTOMER SERVICE PROGRAM - MAZDA CONNECT INFOTAINMENT SYSTEM LIMITED WARRANTY EXTENSION As a result of a Mazda Connect Infotainment Class Action settlement, Mazda Motor Corporation has decided to implement a Customer Service Program (CSP13). The coverage and terms for vehicles are listed below in this Dealer email and in attached documentation. Only certain vehicles, 2014-2018 Mazda3, 2016-2021 Mazda6, 2016-2021 CX-3, 2016-2020 CX-5, 2016-2020 CX-9, 2016-2023 MX-5, 2016-2022 Mazda2(Puerto Rico Market vehicles) AND that have “CSP13” listed in Warranty Vehicle Inquiry are covered under this CSP. Please review the attached document titled “Subject Vehicles CSP13” for details on the covered vehicle models, model year and production VIN ranges.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Vehicles listed
MAZDA CX-32016, 2017, 2018, 2019, 2020, 2021
MAZDA CX-52016, 2017, 2018, 2019, 2020
MAZDA CX-92016, 2017, 2018, 2019, 2020
MAZDA MAZDA22016, 2017, 2018, 2019, 2020, 2021
MAZDA MAZDA32014, 2015, 2016, 2017, 2018
MAZDA MAZDA62016, 2017, 2018, 2019, 2020, 2021
MAZDA MX-52016, 2017, 2018, 2019, 2020, 2021, 2022, 2023

Listing a model year does not mean every vehicle of it is concerned: the document says which.