# Other A20030B

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Other
- NHTSA id: 11019865
- Published by NHTSA: 2025\-06\-30
- Manufacturer's number: A20030B
- Manufacturer's date: 2025\-06\-06
- NHTSA component: STRUCTURE:BODY

## NHTSA's summary

Service News \- From our investigation, we've found the reason could be customers are trying to pull open the fuel fill door, not realizing it's been locked by the Walk Away Auto Lock feature. When activated, the Walk Away Auto Lock feature locks all the doors, including the fuel fill door, when your customer walks away from the vehicle with the key fob. Pulling on the fuel fill door while it's locked can break the clip.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2025/MC-11019865-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2025/MC-11019865-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Body and frame

## Vehicles listed

- 2018 to 2020 HONDA ACCORD
- 2022 to 2025 HONDA CIVIC
- 2024 to 2025 HONDA CR\-V
- 2023 to 2025 HONDA HR\-V

## Other bulletins for the same vehicles and component

- [A26\-069](/bulletins/11035209.md), 2026-07-23, Service bulletin: STRUCTURE:BODY. Service Bulletin \- A vibration or rattle noise coming from the front passenger\-side dashboard area while driving due to the noise potentially coming from the washer reservoir filler neck area. The noise usually occurs when the washer fluid level is half full or lower and is more noticeable in cold weather.
- [A23\-094](/bulletins/11031760.md), 2026-04-30, Service bulletin: STRUCTURE:BODY. Service Bulletin \- There is a dull creaking, rubbing, popping, or clicking noise coming from the front of the vehicle while turning at low speeds potentially due to the bump stop contacting the top of the front damper body.
- [ATI\&03312026902](/bulletins/11030671.md), 2026-04-03, Other: STRUCTURE:BODY. Dealer Message \- American Honda Motor Co., Inc. \(AHM\) is searching for certain 2023\-2026 CR\-Vs with a customer complaint of the power tailgate not opening or closing under it's own power. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
- [ATI\&02162026903](/bulletins/11029232.md), 2026-03-03, Other: STRUCTURE:BODY. Dealer Message \- American Honda Motor Co., Inc. \(AHM\) is searching for certain 2025\-2026 HR\-Vs with a customer complaint of the front door not opening from the inside. To better understand the cause of this condition, AHM would like to collect certain parts from the vehicle prior to you attempting a repair of any kind.
- [ATI\&01282026905](/bulletins/11028526.md), 2026-02-06, Other: STRUCTURE:BODY. Dealer Message \- American Honda Motor Co., Inc. \(AHM\) is searching for certain 2025\-2026 HR\-Vs with a customer complaint of the front door not opening from the inside. To better understand the cause of this condition, AHM would like to collect certain parts from the vehicle prior to you attempting a repair of any kind.
- [ATI\&01142026904](/bulletins/11027813.md), 2026-01-27, Other: STRUCTURE:BODY. Dealer Message \- American Honda Motor Co., Inc. \(AHM\) is searching for certain 2025\-2026 HR\-Vs with a customer complaint of the front door not opening from the inside. To better understand the cause of this condition, AHM would like to collect certain parts from the vehicle prior to you attempting a repair of any kind.
- [ATI\&01162026902](/bulletins/11027811.md), 2026-01-27, Other: STRUCTURE:BODY. Dealer Message \- American Honda Motor Co., Inc. \(AHM\) is searching for certain 2022\-2026 Civic Touring, Sport Touring \& Si vehicles with a customer complaint of a rear shelf assembly vibration while playing music. Customer may also notice a rattle around the child seat anchor tether strap cover area on the rear shelf. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
- [ATI\&01052026904](/bulletins/11027805.md), 2026-01-27, Other: STRUCTURE:BODY. Dealer Message \- American Honda Motor Co., Inc. \(AHM\) is searching for certain 2022\-2026 Civic Touring, Sport Touring \& Si vehicles with a customer complaint of a rear shelf assembly vibration while playing music. Customer may also notice a rattle around the child seat anchor tether strap cover area on the rear shelf. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
- [A25\-007](/bulletins/11024913.md), 2025-11-04, Service bulletin: STRUCTURE:BODY. Service Bulletin \- The rear trim panel will not secure properly, and the fastening tabs/hooks are broken due to customers attempting to pull up on the rear cargo floorboard.
- [A20030B](/bulletins/11019242.md), 2025-06-05, Other: STRUCTURE:BODY. Service News \- Honda has received reports of broken fuel fill door clips. From our investigation, Honda has found that the reason could be customers are trying to pull open the fuel fill door, not realizing it's been locked by the Walk Away Auto Lock feature. When activated, the Walk Away Auto Lock feature locks all the doors, including the fuel fill door, when your customer walks away from the vehicle with the key fob. Pulling on the fuel fill door while it's locked can break the clip. To fix this issue, the fuel fill door clip must be replaced.

JSON: [/v1/bulletins/11019865](/v1/bulletins/11019865)

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