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Service bulletin 25-NA-096

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id11019718
Published by NHTSA2025-06-25
Manufacturer's number25-NA-096
Manufacturer's date2025-04-16
NHTSA componentSTEERING; ELECTRICAL SYSTEM

NHTSA's summary

This technical service bulletin provides information on the correction of the Steering Column Lock with the "Service Steering Column Lock" message or the inability to move the steering wheel after starting the vehicle.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Steering

Vehicles listed
CADILLAC ESCALADE2025
CADILLAC ESCALADE ESV2025
CADILLAC ESCALADE IQ2025
CHEVROLET SUBURBAN 15002025 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET TAHOE2025
GMC YUKON2025
GMC YUKON XL2025

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
N2525290802026-04-01. Service campaign. Service Update. Certain vehicles listed above may be missing a high voltage header plug on the RESS battery pack drive motor connector. Dealers are to inspect the RESS pack connectors and install the proper HV Header Plug if missing.
25-NA-1532025-12-04. Service bulletin. This informational bulletin provides Information on Rear Upper Body Structure Auxiliary Lamp Will Not Turn ON.
25-NA-0212025-12-03. Service bulletin. This technical bulletin provides repair information to correct a customer concern of Radio Software Update W23E-178.1.2-M174-SQBR6-93.3.
N2525280202025-11-18. Service campaign. Certain vehicles may have a condition in which the Upper Intermediate Steering Shaft Bolt is below torque specification. Dealers will torque the Upper Intermediate Steering Shaft Bolt to specification.
25-NA-1312025-11-05. Service bulletin. This Service bulletin provides information on the heated seats warming up when the vehicle is started but soon cooling off and the heated seat LED indicator remaining illuminated may be due to the BCM software calibration.
25-NA-1192025-10-27. Service bulletin. This service bulletin provides information on the Service Safety Restraint Message displayed on the DIC Airbag malfunction indicator illuminated.
25-NA-1082025-10-27. Service bulletin. This bulletin provides a procedure to inspect and verify the drive shafts are over extending past the 5mm tolerance, causing the customers concern of a fluid leak under the vehicle.
25-NA-0442025-10-27. Service bulletin. This service bulletin provides information for dealers/technicians on SPS2 Hybrid/EV Battery Data Retrieval for Service High Voltage DTCs.
24-NA-2022025-10-27. Service bulletin. This service bulletin provides dealers with Warranty Administration information on North American Charging Standard (NACS) DC Adapter Warranty Claim Information.
PIE08392025-10-27. Service bulletin. This engineering informational bulletin is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to the Inoperative Lumbar and/or Massage Function Message on Driver Information Center (DIC).