# Service bulletin LI01.00\-P\-078172

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 11019599
- Published by NHTSA: 2025\-06\-17
- Manufacturer's number: LI01.00\-P\-078172
- Manufacturer's date: 2025\-06\-02
- NHTSA component: POWER TRAIN; ENGINE

## NHTSA's summary

Complaint Dull thumping noise or ticking noise under the vehicle in the area of the engine/two\-mass flywheel/transmission. Is significantly perceptible at the front right wheel well and can also be faintly heard in the vehicle interior. Cause The ticking noise occurs in idle operation in drive program C \& S at 780 rpm when the state of charge of the battery is over 65% and the load requirement at the belt\-driven starter alternator is simultaneously over 25 Nm. The load requirement can occur due to a number of auxiliary consumers \(e.g. air conditioning system, steering wheel or seat heating, etc.\). Remedy Do not replace any parts Check whether a software update for N127 \(PTCU\) and N15/15 \(transmission\) is available. If no software update is available, create a TIPS case and send to HQ together with the following documents: • Videos of the problem from the exterior and in the vehicle interior • Control unit log, engine N3/10 \(ME\) • Control unit log, drivetrain N127 \(PTCU\)

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2025/MC-11019599-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2025/MC-11019599-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Engine, Transmission and driveline

## Vehicles listed

- 2023 to 2024 MERCEDES\-BENZ AMG C43
- 2023 MERCEDES\-BENZ AMG C43 4MATIC
- 2024 MERCEDES\-BENZ AMG GLC43
- 2023 to 2024 MERCEDES\-BENZ AMG SL43
- 2024 to 2025 MERCEDES\-BENZ REDUNDANT AMG GLC43 4MATIC

JSON: [/v1/bulletins/11019599](/v1/bulletins/11019599)

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