# Over\-the\-air update OTHERDOC\_132

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Over\-the\-air update
- NHTSA id: 11019585
- Published by NHTSA: 2025\-06\-17
- Manufacturer's number: OTHERDOC\_132
- Manufacturer's date: 2025\-06\-10
- NHTSA component: ELECTRICAL SYSTEM
- Manufacturer's system: Telematics Box Module

## NHTSA's summary

"Global Telematics Box Module Over The Air Update from 5.39.1 to 5.65 TBM2.0 Software Version \(FOTA\) Customers may experience one or more of the following: \- Error display of ""Uconnect Box Requires Service/Wifi Unavailable"" popups; \[ TBM DTC B22A9\-96 Internal Performance Failure \]. \- Error display of ""Uconnect Box Requires Service"" pop\-ups; \[ TBM DTCs B1560, B1561, B1562 \- Antenna loose connection \]."

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2025/MC-11019585-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2025/MC-11019585-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system

## Trouble codes named

B1560, B1561, B1562, B22A9

## Vehicles listed

- 2022 to 2024 RAM 1500
- 2022 to 2024 RAM 2500
- 2022 to 2024 RAM 3500
- 2022 to 2024 RAM 4500
- 2022 to 2024 RAM 5500

## Recalls for the same vehicles and component

- [25V298000](/recalls/nhtsa/25V298000.md), 2025-05-08: AIR BAGS; ELECTRICAL SYSTEM:WIRING
- [2023026](/recalls/tc/2023026.md), 2023-02-09: Electrical
- [23V060000](/recalls/nhtsa/23V060000.md), 2023-02-09: ELECTRICAL SYSTEM:WIRING:RELAYS/SOLENOIDS
- [2021629](/recalls/tc/2021629.md), 2021-10-14: Electrical
- [21V798000](/recalls/nhtsa/21V798000.md), 2021-10-14: ELECTRICAL SYSTEM:WIRING:RELAYS/SOLENOIDS

## Other bulletins for the same vehicles and component

- [08\-339\-26](/bulletins/11037585.md), 2026-09-30, Service bulletin: ELECTRICAL SYSTEM. Max Tow Right and Left Rear Wheel Speed Sensors Inoperable Customers must experience a Malfunction Indicator Lamp \(MIL\) illumination and the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes \(DTCs\): ● C003A\-62 \- Right Rear Wheel Speed Sensor \- Signal Compare Failure. ● C0037\-62 \- Left Rear Wheel Speed Sensor \- Signal Compare Failure. ● C003A\-2F \- Right Rear Wheel Speed Sensor \- Signal Erratic. ● C0037\-2F \- Left Rear Wheel Speed Sensor \- Signal Erratic. Customers may comment on one or more of the following: ● The check engine light is illuminated. ● The Anti\-Lock Brake System \(ABS\) light is illuminated. ● The Traction Control System \(TCS\) light is illuminated. ● The Forward Collision Warning \(FCW\) light is illuminated. ● The "4WD Unavailable" message is displayed in the Instrument Panel Cluster \(IPC\). ● Vehicle might not shift from Drive to Park or vice versa. NOTE: The vehicle safe hold systems are in place if the vehicle does not shift to Park. ● Vehicle will not shut off. This bulletin involves replacing both rear wheel speed sensors.
- [9100901](/bulletins/11037344.md), 2026-09-17, Service bulletin: STRUCTURE:BODY; ELECTRICAL SYSTEM. Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
- [S2623000052 REV. A](/bulletins/11037262.md), 2026-09-10, Service bulletin: AIR BAGS; ELECTRICAL SYSTEM. Airbag Warning Light On or Intermittent. The Occupant Restraint Controller \(ORC\) May Have The Following DTCs \(Active/Stored\)
- [113855](/bulletins/11036364.md), 2026-08-26, Service bulletin: STRUCTURE:BODY; ELECTRICAL SYSTEM. SWITCH AND BEZEL \- FRONT DOOR
- [113854](/bulletins/11036363.md), 2026-08-26, Service bulletin: ELECTRICAL SYSTEM; STRUCTURE:BODY. SWITCH AND BEZEL \- FRONT DOOR
- [114072](/bulletins/11036362.md), 2026-08-26, Service bulletin: ELECTRICAL SYSTEM. MOTOR \- WINDOW REGULATOR
- [114073](/bulletins/11036361.md), 2026-08-26, Service bulletin: ELECTRICAL SYSTEM. MOTOR \- WINDOW REGULATOR
- [113744](/bulletins/11035981.md), 2026-08-06, Service bulletin: ENGINE; ELECTRICAL SYSTEM. SENSOR \- TURBOCHARGER SPEED
- [113742](/bulletins/11035980.md), 2026-08-06, Service bulletin: ENGINE; ELECTRICAL SYSTEM. SENSOR \- TURBOCHARGER SPEED
- [08\-291\-26](/bulletins/11035315.md), 2026-07-29, Service bulletin: ELECTRICAL SYSTEM. R1H UBQ/UEQ Intermittent HVAC Page Lockup Customers may experience one or more of the following: SYMPTOM: ● Intermittently the HVAC page on the Display Screen Module will change temperature and blower speed and then freeze. ● When on the HVAC page, the Display Screen Module may not respond to touch. All other pages operate as intended.

JSON: [/v1/bulletins/11019585](/v1/bulletins/11019585)

[Report an error on this page](https://github.com/wenmar-pro/wenmar-open/issues/new?template=data_correction.yml&title=Data%20correction%3A%20Over-the-air%20update%20OTHERDOC_132&page=https%3A%2F%2Fopen.wenmarpro.com%2Fbulletins%2F11019585&vehicle=Over-the-air%20update%20OTHERDOC_132)