# Service bulletin IK0300078 A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned. - Type: Service bulletin - NHTSA id: 11019101 - Published by NHTSA: 2025\-06\-04 - Manufacturer's number: IK0300078 - Manufacturer's date: 2025\-05\-09 - Campaign id or software version: IK0300078 - NHTSA component: SUSPENSION ## NHTSA's summary This document reminds technicians of the critical relationship between the truck's suspension and the driveline operating angles. The information applies to diesel, gas, and electric vehicles. ## The document - [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2025/MC-11019101-0001.pdf) - [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2025/MC-11019101-9999.pdf) The document is the manufacturer's. This site does not hold it. ## Components Suspension ## Vehicles listed - 2006 to 2011 INTERNATIONAL 1300 - 2016 INTERNATIONAL 1300 - 2004 to 2007 INTERNATIONAL 1300FBC - 2010 to 2012 INTERNATIONAL 1300FBC - 2018 to 2024 INTERNATIONAL 1300FBC - 2002 to 2004 INTERNATIONAL 1552 - 2001 to 2004 INTERNATIONAL 1652 - 2003 to 2007 INTERNATIONAL 1652SC - 2002 to 2003 INTERNATIONAL 2000 - 2002 to 2009 INTERNATIONAL 3000 - 2014 INTERNATIONAL 3000 - 2001 to 2011 INTERNATIONAL 3200 - 2002 to 2010 INTERNATIONAL 3300 - 2002 to 2004 INTERNATIONAL 3400 - 2002 to 2003 INTERNATIONAL 3600 - 2002 to 2004 INTERNATIONAL 3800 - 2002 to 2009 INTERNATIONAL 4000 - 2017 to 2018 INTERNATIONAL 4000 SERIES 4300 - 2006 to 2010 INTERNATIONAL 4100 - 2001 to 2006 INTERNATIONAL 4200 - 2010 INTERNATIONAL 4200 - 2002 to 2004 INTERNATIONAL 4300 - 2006 INTERNATIONAL 4300 - 2009 to 2012 INTERNATIONAL 4300 - 2013 to 2014 INTERNATIONAL 4300 - 2018 INTERNATIONAL 4300 - 2010 to 2012 INTERNATIONAL 4300M - 2002 to 2004 INTERNATIONAL 4400 - 2006 INTERNATIONAL 4400 - 2008 to 2014 INTERNATIONAL 4400 - 2016 INTERNATIONAL 4400 - 2001 to 2004 INTERNATIONAL 4700 - 2001 to 2002 INTERNATIONAL 4700 4X2 - 2001 to 2002 INTERNATIONAL 4700 GLR - 2001 to 2002 INTERNATIONAL 4700 LP - 2001 to 2002 INTERNATIONAL 4700 LPX - 2001 INTERNATIONAL 4700LP - 2003 to 2004 INTERNATIONAL 4700SFC - 2001 to 2002 INTERNATIONAL 4800 - 2001 to 2004 INTERNATIONAL 4900 - 2001 to 2002 INTERNATIONAL 4900 4X2 - 2002 to 2006 INTERNATIONAL 5000 - 2008 to 2009 INTERNATIONAL 5000 - 2002 to 2003 INTERNATIONAL 5000I - 2002 to 2004 INTERNATIONAL 5600I - 2002 to 2010 INTERNATIONAL 5900I - 2002 to 2009 INTERNATIONAL 7000 - 2001 to 2005 INTERNATIONAL 7300 - 2009 to 2011 INTERNATIONAL 7300 - 2002 to 2006 INTERNATIONAL 7400 - 2009 to 2012 INTERNATIONAL 7400 - 2013 INTERNATIONAL 7400 - 2001 to 2006 INTERNATIONAL 7500 - 2009 to 2012 INTERNATIONAL 7500 - 2013 to 2014 INTERNATIONAL 7500 - 2002 to 2007 INTERNATIONAL 7600 - 2002 to 2004 INTERNATIONAL 7700 - 2005 INTERNATIONAL 7700 - 2006 to 2009 INTERNATIONAL 7700 - 2002 to 2009 INTERNATIONAL 8000 - 2001 to 2003 INTERNATIONAL 8100 - 2001 to 2005 INTERNATIONAL 8500 - 2006 INTERNATIONAL 8500 - 2009 to 2011 INTERNATIONAL 8500 - 2002 to 2008 INTERNATIONAL 8600 - 2013 INTERNATIONAL 8600 - 2002 to 2009 INTERNATIONAL 9000 - 2002 to 2003 INTERNATIONAL 9000I - 2002 to 2007 INTERNATIONAL 9100 - 2001 to 2006 INTERNATIONAL 9100I - 2002 to 2007 INTERNATIONAL 9200 - 2009 to 2012 INTERNATIONAL 9200 - 2013 INTERNATIONAL 9200 - 2001 to 2006 INTERNATIONAL 9200I - 2009 to 2010 INTERNATIONAL 9200I - 2002 to 2004 INTERNATIONAL 9300 - 2002 to 2007 INTERNATIONAL 9400 - 2009 to 2012 INTERNATIONAL 9400 - 2013 INTERNATIONAL 9400 - 2002 to 2006 INTERNATIONAL 9400I - 2011 to 2012 INTERNATIONAL 9800 - 2013 INTERNATIONAL 9800 - 2001 to 2012 INTERNATIONAL 9900 - 2013 to 2019 INTERNATIONAL 9900 - 2001 to 2006 INTERNATIONAL 9900I - 2003 INTERNATIONAL 9900IX - 2007 INTERNATIONAL 9900IX - 2001 to 2014 INTERNATIONAL ACCB - 2001 to 2014 INTERNATIONAL ACSB - 2001 to 2014 INTERNATIONAL AECB - 2016 to 2017 INTERNATIONAL AECB - 2001 to 2014 INTERNATIONAL AESB - 2016 to 2017 INTERNATIONAL AESB - 2005 to 2017 INTERNATIONAL BE - 2013 to 2017 INTERNATIONAL BECB - 2010 to 2017 INTERNATIONAL BESB - 2002 to 2012 INTERNATIONAL CE - 2004 INTERNATIONAL CE BUS - 2001 to 2002 INTERNATIONAL CECB - 2010 to 2012 INTERNATIONAL CECB - 2001 INTERNATIONAL CESB - 2010 to 2012 INTERNATIONAL CESB - 2005 to 2007 INTERNATIONAL CF500 - 2005 to 2008 INTERNATIONAL CF600 - 2005 to 2008 INTERNATIONAL COMMERCIAL - 2002 INTERNATIONAL CS - 2017 to 2023 INTERNATIONAL CV - 2025 INTERNATIONAL CV - 2002 to 2010 INTERNATIONAL CXT - 2004 to 2009 INTERNATIONAL DT466 - 2004 to 2009 INTERNATIONAL DT570 - 2001 to 2020 INTERNATIONAL DURASTAR - 2007 INTERNATIONAL EAGLE - 2021 to 2025 INTERNATIONAL EMV - 2002 to 2009 INTERNATIONAL FE - 2016 INTERNATIONAL FE - 2018 to 2019 INTERNATIONAL FE - 2014 to 2015 INTERNATIONAL HCCB - 2004 to 2006 INTERNATIONAL HT570 - 2017 to 2026 INTERNATIONAL HV - 2016 to 2026 INTERNATIONAL HX - 2002 to 2003 INTERNATIONAL IC - 2001 to 2003 INTERNATIONAL INTERNATIONAL - 2016 to 2017 INTERNATIONAL LF687 - 2001 to 2014 INTERNATIONAL LONESTAR - 2015 INTERNATIONAL LONESTAR - 2016 to 2024 INTERNATIONAL LONESTAR - 2016 to 2026 INTERNATIONAL LT - 2017 to 2026 INTERNATIONAL MV - 2002 to 2010 INTERNATIONAL MXT - 2007 to 2008 INTERNATIONAL N10 \- ENGINE - 2010 to 2015 INTERNATIONAL N10 \- ENGINE - 2007 to 2019 INTERNATIONAL N13 \- ENGINE - 2007 to 2015 INTERNATIONAL N9 \- ENGINE - 2006 to 2019 INTERNATIONAL PAYSTAR - 2001 to 2014 INTERNATIONAL PROSTAR - 2015 INTERNATIONAL PROSTAR - 2016 to 2022 INTERNATIONAL PROSTAR - 2006 INTERNATIONAL RA027 - 2002 to 2009 INTERNATIONAL RE - 2023 INTERNATIONAL RE - 2002 to 2004 INTERNATIONAL RE BUS - 2016 to 2026 INTERNATIONAL RH - 2006 to 2008 INTERNATIONAL RXT - 2001 to 2017 INTERNATIONAL TERRASTAR - 2001 to 2019 INTERNATIONAL TRANSTAR - 2009 INTERNATIONAL TSV - 2001 to 2013 INTERNATIONAL WORKSTAR - 2014 to 2015 INTERNATIONAL WORKSTAR - 2016 to 2020 INTERNATIONAL WORKSTAR - 2022 INTERNATIONAL WORKSTAR - 2019 to 2020 INTERNATIONAL MOTORS CHEVY 4500HD - 2019 to 2020 INTERNATIONAL MOTORS CHEVY 5500HD - 2019 to 2020 INTERNATIONAL MOTORS CHEVY 6500HD - 2019 to 2020 INTERNATIONAL MOTORS CHEVY SILVERADO MEDIUM DUTY - 2014 WHEELED COACH TERRASTAR - 2011 WORKHORSE W22 - 2010 to 2012 WORKHORSE W42 - 2011 WORKHORSE W46 - 2010 to 2012 WORKHORSE W62 ## Recalls for the same vehicles and component - [08V619000](/recalls/nhtsa/08V619000.md), 2008-11-24: SUSPENSION:FRONT - [08V146000](/recalls/nhtsa/08V146000.md), 2008-03-26: SUSPENSION:FRONT:WHEEL BEARING - [2008099](/recalls/tc/2008099.md), 2008-03-25: Suspension - [07V222000](/recalls/nhtsa/07V222000.md), 2007-06-04: SUSPENSION:REAR:AXLE:SPINDLE - [07V179000](/recalls/nhtsa/07V179000.md), 2007-04-24: SUSPENSION:REAR:AXLE:NON\-POWERED AXLE ASSEMBLY - [05V217000](/recalls/nhtsa/05V217000.md), 2005-05-12: SUSPENSION - [2005143](/recalls/tc/2005143.md), 2005-05-11: Suspension - [04V508000](/recalls/nhtsa/04V508000.md), 2004-10-27: SUSPENSION:FRONT:SPRINGS:LEAF SPRING ASSEMBLY:HANGER,BRACKET - [2004383](/recalls/tc/2004383.md), 2004-10-26: Suspension - [04V482000](/recalls/nhtsa/04V482000.md), 2004-10-07: SUSPENSION:FRONT:CONTROL ARM:LOWER ARM ## Other bulletins for the same vehicles and component - [IK1400023](/bulletins/11010428.md), 2024-11-11, Service bulletin: SUSPENSION. This article addresses chassis lean conditions on all chassis. This does not include any diagnostics for body leans such as a cab lean. Keep in mind that a chassis lean may cause or accentuate a cab lean. Filling out the printable form and using the notes in blue will help you to determine the source of the lean and identify the action and parts required to correct the lean. - [IK0200013](/bulletins/10251409.md), 2024-03-06, Service bulletin: SUSPENSION; STEERING. Suggested alignment target values when performing a vehicle axle alignment. - [IK0300010](/bulletins/10243595.md), 2023-10-05, Service bulletin: SUSPENSION; STEERING. Diagnosis of chassis wander complaints. - [IK0200013](/bulletins/10189743.md), 2021-04-02, Service bulletin: SUSPENSION. Suggested alignment target values when performing a vehicle axle alignment - [IK1400023](/bulletins/10163416.md), 2019-08-02, Service bulletin: SUSPENSION. Suspension Lean Diagnostics; All models - [IK0200013](/bulletins/10160941.md), 2019-06-07, Service bulletin: SUSPENSION; STEERING. Suggested alignment target values when performing a vehicle axle alignment - [IK1600069](/bulletins/10115641.md), 2017-08-16, Service bulletin: ELECTRONIC STABILITY CONTROL:AUTOMATIC \(ASC\); SUSPENSION. Cab Air Suspension Ride Height Measurement and Adjustment - [AFC\-10922](/bulletins/10038215.md), 2011-06-11, Service bulletin: SUSPENSION:REAR:AXLE:NON\-POWERED AXLE ASSEMBLY; SUSPENSION:REAR:SPRINGS:LEAF SPRING ASSEMBLY:U\-BOLT, LEAF SPRING TO AXLE; SUSPENSION:REAR:AXLE:SPINDLE. NAVISTAR SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. SOME AXLE THROUGH SHAFTS MAY HAVE NOT BEEN PROPERLY HEAT TREATED AND MAY RESULT IN A SHAFT FAILURE. \*RM - [AFC\-08914](/bulletins/10028726.md), 2009-05-20, Service bulletin: SUSPENSION:MULTIPLE AXLE:TORQUE ARM. NAVISTAR: MISLOCATED TORQUE ROD BRACKET ON CERTAIN PROSTAR AND 9000 MODELS. REQUIRES AN INSPECTION TO DETERMINE IF THE TORQUE ROD BRACKET WAS MISLOCATED ON DANA 40K AND 46K TANDEM AXLES. MODEL YEARS UNKNOWN. \*PE - [AFC G\-07\-903](/bulletins/10026846.md), 2008-12-30, Service bulletin: SUSPENSION:FRONT; SUSPENSION:FRONT:SPRINGS:LEAF SPRING ASSEMBLY:HANGER,BRACKET. INTERNATIONAL TRUCKS: POTENTIAL FOR HENDRICKSON AIRTEK FRONT SUSPENSION SPRING CONTACT WITH THE END OF A HUCK BOLT AT THE FRONT SUSPENSION REAR BRACKET ON INTERNATIONAL 9000 MODEL TRUCKS. \*PE JSON: [/v1/bulletins/11019101](/v1/bulletins/11019101) [Report an error on this page](https://github.com/wenmar-pro/wenmar-open/issues/new?template=data_correction.yml&title=Data%20correction%3A%20Service%20bulletin%20IK0300078&page=https%3A%2F%2Fopen.wenmarpro.com%2Fbulletins%2F11019101&vehicle=Service%20bulletin%20IK0300078)