# Service bulletin 25\-NA\-092

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 11019040
- Published by NHTSA: 2025\-06\-04
- Manufacturer's number: 25\-NA\-092
- Manufacturer's date: 2025\-04\-12
- NHTSA component: ELECTRICAL SYSTEM; UNKNOWN OR OTHER

## NHTSA's summary

This technical service bulletin provides information on the update to the K299 Audio/Video Interface module to correct the front passenger infotainment screen being off when activating the vehicle remote start or opening any other door or liftgate, other than the driver door.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2025/MC-11019040-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2025/MC-11019040-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system

## Vehicles listed

- 2025 CADILLAC ESCALADE
- 2025 CADILLAC ESCALADE ESV
- 2025 CADILLAC ESCALADE IQ

## Other bulletins for the same vehicles and component

- [N252529080](/bulletins/11030439.md), 2026-04-01, Service campaign: ELECTRICAL SYSTEM. Service Update. Certain vehicles listed above may be missing a high voltage header plug on the RESS battery pack drive motor connector. Dealers are to inspect the RESS pack connectors and install the proper HV Header Plug if missing.
- [25\-NA\-153](/bulletins/11026102.md), 2025-12-04, Service bulletin: ELECTRICAL SYSTEM; EXTERIOR LIGHTING. This informational bulletin provides Information on Rear Upper Body Structure Auxiliary Lamp Will Not Turn ON.
- [25\-NA\-021](/bulletins/11026043.md), 2025-12-03, Service bulletin: ELECTRICAL SYSTEM. This technical bulletin provides repair information to correct a customer concern of Radio Software Update W23E\-178.1.2\-M174\-SQBR6\-93.3.
- [25\-NA\-131](/bulletins/11024952.md), 2025-11-05, Service bulletin: SEATS; ELECTRICAL SYSTEM. This Service bulletin provides information on the heated seats warming up when the vehicle is started but soon cooling off and the heated seat LED indicator remaining illuminated may be due to the BCM software calibration.
- [25\-NA\-119](/bulletins/11024500.md), 2025-10-27, Service bulletin: AIR BAGS; ELECTRICAL SYSTEM. This service bulletin provides information on the Service Safety Restraint Message displayed on the DIC Airbag malfunction indicator illuminated.
- [25\-NA\-108](/bulletins/11024499.md), 2025-10-27, Service bulletin: POWER TRAIN; ELECTRICAL SYSTEM. This bulletin provides a procedure to inspect and verify the drive shafts are over extending past the 5mm tolerance, causing the customers concern of a fluid leak under the vehicle.
- [25\-NA\-044](/bulletins/11024498.md), 2025-10-27, Service bulletin: ELECTRICAL SYSTEM; FUEL/PROPULSION SYSTEM. This service bulletin provides information for dealers/technicians on SPS2 Hybrid/EV Battery Data Retrieval for Service High Voltage DTCs.
- [24\-NA\-202](/bulletins/11024496.md), 2025-10-27, Service bulletin: ELECTRICAL SYSTEM; FUEL/PROPULSION SYSTEM. This service bulletin provides dealers with Warranty Administration information on North American Charging Standard \(NACS\) DC Adapter Warranty Claim Information.
- [PIE0839](/bulletins/11024492.md), 2025-10-27, Service bulletin: ELECTRICAL SYSTEM; SEATS. This engineering informational bulletin is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to the Inoperative Lumbar and/or Massage Function Message on Driver Information Center \(DIC\).
- [23\-NA\-202](/bulletins/11024487.md), 2025-10-25, Service bulletin: ELECTRICAL SYSTEM; FUEL/PROPULSION SYSTEM. This service bulletin provides information on High Voltage Drive Motor Battery \- TAC Approval and Exchange Program for BrightDrop, Chevrolet Silverado EV, and GMC Sierra EV, HUMMER EV/SUV.

JSON: [/v1/bulletins/11019040](/v1/bulletins/11019040)

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