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Other SB-21-350

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeOther
NHTSA id11019025
Published by NHTSA2025-06-03
Manufacturer's numberSB-21-350
Manufacturer's date2021-04-14
Campaign id or software versionSB-21-350
NHTSA componentSTRUCTURE:BODY

NHTSA's summary

This Service Bulletin provides instructions on how to perform the required update of the Cortex Controller™ (CR0233) on Heil 2018 Odyssey and Heil 2020 LowRider. This update improves data reliability for Connected Collections™ and corrects a boot up problem that some Cortex Controllers experience in cold weather

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Body and frame

Vehicles listed
HEIL FRONT END LOADER GARBAGE2018 to 2021

Listing a model year does not mean every vehicle of it is concerned: the document says which.