# Other TSN\-24\-021

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Other
- NHTSA id: 11019022
- Published by NHTSA: 2025\-06\-03
- Manufacturer's number: TSN\-24\-021
- Manufacturer's date: 2024\-01\-31
- Campaign id or software version: TSN\-24\-021
- NHTSA component: STRUCTURE:BODY

## NHTSA's summary

This Heil Technical Service Notice is to ensure that the grabber arm remains level in relation to the body to avoid undue wear on the wear pads. If the grabber arm is tilting, it may cause uneven wear on the wear pads, exacerbating the tilt of the grabber arm. Shims should be inserted in between the inner and outer boom to level the grabber arm.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2024/MC-11019022-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2024/MC-11019022-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Body and frame

## Vehicles listed

- 2023 HEIL SIDE LOADER GARBAGE TRUCK

JSON: [/v1/bulletins/11019022](/v1/bulletins/11019022)

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