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Other TSN-24-021

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeOther
NHTSA id11019022
Published by NHTSA2025-06-03
Manufacturer's numberTSN-24-021
Manufacturer's date2024-01-31
Campaign id or software versionTSN-24-021
NHTSA componentSTRUCTURE:BODY

NHTSA's summary

This Heil Technical Service Notice is to ensure that the grabber arm remains level in relation to the body to avoid undue wear on the wear pads. If the grabber arm is tilting, it may cause uneven wear on the wear pads, exacerbating the tilt of the grabber arm. Shims should be inserted in between the inner and outer boom to level the grabber arm.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Body and frame

Vehicles listed
HEIL SIDE LOADER GARBAGE TRUCK2023

Listing a model year does not mean every vehicle of it is concerned: the document says which.