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Service bulletin SSM 53856

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id11018770
Published by NHTSA2025-06-02
Manufacturer's numberSSM 53856
Manufacturer's date2025-05-30
NHTSA componentSTRUCTURE:BODY

NHTSA's summary

2025 Expedition XL vehicles will not open or close the power liftgate/tailgate by pressing the button on the key fob. Expedition XL vehicles are designated as Special Service Vehicles (SSV) and the rear liftgate/tailgate power open/close feature is omitted from being operated via the key fob.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Body and frame

Vehicles listed
FORD EXPEDITION2025

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
DDM-PDM-26.21.7 Exped&Nav2026-10-02. Over-the-air update. Quality improvements include: -Software update to improve responsiveness of the door control system after the vehicle enters a low-power state
SSM 550052026-07-14. Service bulletin. 2025-2026 Expedition/Navigator vehicles equipped with power running boards do not deploy the running boards in auto mode when the easy entry/exit setting for "Approach Detection" is toggled on. This is a change from prior models. Currently, easy entry/exit settings in the vehicle's center display screen incorrectly indicates that power running boards will deploy during approach detection in auto mode. This will be corrected in a future Digital Experience over-the-air (OTA) update which will begin deploying in mid Q3, 2026. The Workshop Manual (WSM) and Owner's Manual have been corrected to explain proper operation of power running boards.
26B112026-07-01. Other. Certain 2025 Model Year Expedition and Navigator Vehicles Front and Rear Door Paint Correction and Upper Moulding Isolator Installation
SSM 549102026-06-15. Service bulletin. Some 2025-2026 Expedition/Navigator vehicles equipped with one-touch up/down front windows may exhibit a condition where a front window does not respond to one-touch controls, does not open all the way and/or bounces back when using the one-touch close function. Advise the customers that driver door module (DDM) and passenger door module (PDM) software updates are currently being delivered to vehicles over-the-air (OTA), which are expected to resolve these symptoms. It is important to advise the customer to select the automatic updates option in the settings menu to enable automatic updates and/or approve prompts to download or install updates if automatic updates are purposely disabled. Monitor Professional Technician System (PTS) for additional information.
SSM 548882026-06-09. Service bulletin. Some 2025-2026 Expedition/Navigator vehicles built on or before 10-Mar-2026 and equipped with power autofold exterior mirrors may exhibit concerns with the passenger mirror not automatically folding in or out at times, while the driver side mirror automatically folds properly. This may be due to the software in the driver door module (DDM) and passenger door module (PDM). To correct the condition, reprogram the DDM and PDM using the latest software level of the Ford Diagnosis and Repair System (FDRS) scan tool. For claiming, use causal part 14B291 and labor operation MT14B291SSM up to 0.4 hours.
PDM -26.21.5 Expedition2026-04-30. Over-the-air update. Quality improvements include: -Prevents window bounce backs after using the one touch up feature
TSB 26-21902026-04-28. Service bulletin. This bulletin supersedes 26-2154 to update the labor operation numbers. Some of the vehicles listed in the Model statement above may exhibit a concern where both the liftgate and tailgate open when commanded by the fob when the liftgate only opening feature is enabled through the touchscreen controls. This may be due to the software in the rear gate trunk module (RGTM).
BCM-26.230.0 Expedition2026-04-17. Over-the-air update. Quality improvements include: -Addresses instances where the rear right hand door may fail to unlock when using the passive entry feature
TSB 26-21542026-04-14. Service bulletin. Some of the vehicles listed in the Model statement above may exhibit a concern where both the liftgate and tailgate open when commanded by the fob when the liftgate only opening feature is enabled through the touchscreen controls. This may be due to the software in the rear gate trunk module (RGTM). This may be due to the software in the rear gate trunk module (RGTM).
TSB 26-21102026-03-18. Service bulletin. Some of the vehicles listed in the Model statement above may exhibit a sharp-angled contour at the bottom rear edge of the front door(s). This bulletin describes the procedure to repair the condition.