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Service bulletin 08-163-25

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id11018684
Published by NHTSA2025-05-30
Manufacturer's number08-163-25
Manufacturer's date2025-05-21
NHTSA componentSTRUCTURE:BODY; ELECTRICAL SYSTEM
Manufacturer's systemPower Liftgate Module

NHTSA's summary

"Flash: Power Liftgate Module (PLGM) Software improvement Customers may experience one or more of the following: ● **Power Liftgate does not open or close the gate.** ● Liftgate does not operate with power, must operate manually. ● Double switch press causes the liftgate to go into manual mode. ● Battery drain after liftgate is closed following an opening obstruction This bulletin involves updating the PLGM with the latest available software."

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Body and frame, Electrical system

Vehicles listed
JEEP GRAND WAGONEER2023
JEEP WAGONEER2023

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
26V5840002026-09-10. STRUCTURE:BODY:ROOF AND PILLARS
20255062025-09-25. Structure
25V6420002025-09-25. STRUCTURE:EXTERIOR TRIM
20254672025-09-11. Structure
25V5930002025-09-11. STRUCTURE:EXTERIOR TRIM
23V5450002023-08-03. STRUCTURE:BODY:ROOF AND PILLARS

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
08-221-26 REV. B2026-09-30. Service bulletin. R1H Radio U41.10 Software Update - Dealer Option Customers may experience one or more of the following: SYMPTOM: ● **Speakers may emit a humming, screeching, buzzing, clicking, or bass noise (not related to the amplifier).** ● FCW OFF light ON with no DTCs and can't turn off. ● Blank screen and then reboot every 2 minutes and 40 seconds. (Rearview Camera Functions Normally). ● Paddle shifters not working/no longer a setting. ● Autolocks not working. ● Auto headlights not working. ● AM station not working (Appears some of the vehicles PROXI defaults to "1" which is absent for AM). ● Album Art flickering issue. ● Blank screen and then reboot every 2 minutes and 40 seconds. ● CarPlay icon disappears from main screen while still active, leaving no navigation path back. ● Light/dark theme mismatch between Radio and temperature screens at key-on Radio experiences lockups, resets, blank screens, and language issues after FOTA. ● Valet mode sends duplicate requests causing HU and vehicle state misalignment. ● Rear seat media page intermittently shows a blank screen. ● Unable to select or drag 'Pitch and Roll' widget on home screen. ● USB playback resumes incorrectly, skipping to next track after reconnect. ● Album art not displayed on HMI despite availability in media. ● Incorrect call timer displayed for conference calls. ● Call status remains 'active' on widget after call ends. ● Second call status not updated on home screen widget. ● Rear entertainment tab intermittently blank when switching apps. ● System crashes for 20 to 30 seconds after voice reply action. ● Media progress bar continues incorrectly after second call acceptance. ● CarPlay device fails to reconnect automatically or manually. ● Rear HVAC lock/unlock text missing while icon is present. ● Visual glitch observed on Front Passenger Display Module (FPDM) display. ● Surround view camera accessible while driving across apps (unexpected behavior). This bulletin involves inspecting and if required, updating the radio software level to U41.10. Depending on the radio's current software level the radio may need a one or two USB update
1145082026-09-23. Service bulletin. RAIL KIT – LUGGAGE AND REMOVABLE
1145092026-09-23. Service bulletin. RAIL KIT – LUGGAGE AND REMOVABLE
S2623000001 REV.A2026-09-03. Service bulletin. Rotary Shifter Lights Blinking, Shifter Not Moving, Not Going Into Gear.
91003452026-09-03. Service bulletin. LATCH Front Door for Doors that Won't Open From Interior, cable dislodged or Door latch cables coming loose. Engineering is looking to collect pictures of the latches and cables as they are found by the dealers. These pictures will help us understand why they are coming lose, to develop a corrective action plan. Please submit pictures to the DID system.
9100861 Rev 42026-08-26. Service bulletin. PUMP, Auxiliary Coolant, High Temperature Before replacing the High Temperature Auxiliary Coolant Pump, please perform the following steps: 1) Key ON/OFF and let the after-run pump run for at least 20 minutes before moving on to step #2. 2) Inspect the pump connector area for presence of water. 3) Inspect the pump connector for corrosion. 4) Inspect the pump for coolant contamination as this can cause the pump to stall. 5) Inspect battery terminals for damage to rule out a battery drainage issue. 6) Ensure the PCM is up-to-date with the latest available flash.
1140722026-08-26. Service bulletin. MOTOR - WINDOW REGULATOR
1140732026-08-26. Service bulletin. MOTOR - WINDOW REGULATOR
S2523000053 REV.B2026-07-23. Service bulletin. Service Electric Power Steering (EPS) Message On Instrument Cluster. Rev B.
91008612026-07-18. Service bulletin. PUMP, Auxiliary Coolant Before replacing the Auxiliary Coolant Pump, please perform the following steps: 1) Key ON/OFF and let the after-run pump run for at least 20 minutes before moving on to step #2. 2) Inspect the pump connector area for presence of water. 3) Inspect the pump connector for corrosion. 4) Inspect the pump for coolant contamination as this can cause the pump to stall. 5) Ensure the PCM is up-to-date with the latest available flash. 6) Inspect battery terminals for damage to rule out a battery drainage issue.