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Service bulletin TSB 25-2213

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id11018597
Published by NHTSA2025-05-28
Manufacturer's numberTSB 25-2213
Manufacturer's date2025-05-21
NHTSA componentSTEERING

NHTSA's summary

This article supersedes TSB 25-2121 to update the affected production build dates. Some of the vehicles listed in the Model statement above may exhibit a click/pop noise while turning the steering wheel from straight ahead to full lock during low speed turning events. This noise may be due to front upper strut mount washer movement under steering loads.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Steering

Vehicles listed
FORD EXPLORER2020, 2021, 2022, 2023, 2024, 2025

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
24V0910002024-02-08. SUSPENSION:FRONT:MACPHERSON STRUT; STEERING:LINKAGES:KNUCKLE:SPINDLE:ARM

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
SSM 551722026-09-21. Service bulletin. Some 2025 Aviator/Explorer/Police Interceptor Utility vehicles may exhibit a "Steering Assist Fault Service Required" message and diagnostic trouble codes (DTC) C1110:56 and/or U3000:96 stored in the power steering control module (PSCM) after programming. This may be due to a calibration mismatch in the PSCM which has been resolved in the Ford database. If DTC C1110:56 is stored in a replacement PSCM after completing programmable module installation (PMI), start a new session using the latest software version of the Ford Diagnosis and Repair System (FDRS) scan tool then run the "PSCM - Programmable Module Installation (PMI)" application again. When FDRS asks if the original module is installed, select "No". If DTC C1110:56 is stored in the original PSCM after performing the PSCM configuration, start a new session using the latest software version of the FDRS scan tool, then download and run the "PSCM - Power Steering Control Module (PSCM) Software Update" application. To clear DTC U3000:96 from the PSCM, download and run the "PSCM - Reset the Power Steering Control
TSB 26-23022026-07-01. Service bulletin. This bulletin supersedes 26-2150. Reason for update: To remove the M6 nut from the part list and remove the Steps to install the M6 nut from the Service Procedure. Some of the vehicles listed in the Model statement above may exhibit all of the following conditions: * "Steering Assist Fault Service Required" message displayed in the instrument panel cluster (IPC) * Reduced steering assist * Diagnostic trouble codes (DTCs) U3008:1B and/or U3009:1B stored in the power steering control module (PSCM) This may be due to the PSCM ground connections.
TSB 26-21502026-04-14. Service bulletin. This TSB supersedes TSB 26-2035. Reason for update: update the Service Procedure to add figures 1, 2, 5 and 6 to clarify the ground location, update Steps (13-15, 21-22), and update the Parts list according to the type of vehicle variant and repair. Some of the vehicles listed in the Model statement above may exhibit all of the following conditions: * "Steering Assist Fault Service Required" message displayed in the instrument panel cluster (IPC) * Reduced steering assist * Diagnostic trouble codes (DTCs) U3008:1B and/or U3009:1B stored in the power steering control module (PSCM) This may be due to the PSCM ground connections.
TSB 26-20352026-02-12. Service bulletin. This TSB supersedes TSB 25-2350 to update the Service Procedure, vehicles affected, and parts list. Some of the vehicles listed in the Model statement above may exhibit all of the following conditions: * "Steering Assist Fault Service Required" message displayed in the instrument panel cluster (IPC) * Reduced steering assist * Diagnostic trouble codes (DTCs) U3008:1B and/or U3009:1B stored in the power steering control module (PSCM) This may be due to the PSCM ground connections.
TSB 25-25802025-12-09. Service bulletin. Some of the vehicles listed in the Model statement above may exhibit steering column shrouds that are misaligned or pushed out. This may be due to the wiring harness causing interference with the upper and lower shroud connection. Additional Model specification: Equipped with BlueCruise hands free driving system.
SSM 543992025-12-01. Service bulletin. Some 2025 Aviator/Explorer/Police Interceptor Utility vehicles may exhibit diagnostic trouble code (DTC) C1110:56 and/or U3000:96 stored in the power steering control module (PSCM) after programming the PSCM, or may display the following message in Ford Diagnosis and Repair System (FDRS) when performing PSCM programmable module installation (PMI): <br /><br /> "It has been detected that a Model Year 2025 Steering Gear (R1MC - level) is fitted to this vehicle. It is not possible to run the Power Steering Control Module (PSCM) Programmable Module Installation (PMI) application on this Steering Gear. If later software is available, this PSCM can be updated by running the PSCM Software Update application."<br /><br /> This may be due to the calibration in the PSCM. When installing a replacement steering gear, make sure the part number begins with prefix "S1MZ". If DTC U3000:96 previously set after programming the PSCM, continue with normal diagnostics outside this article. Refer to Workshop Manual (WSM), Section 211-02 > Diagnosis and Testing. Improvements have been made to the diagnostics for this DTC.
TSB 25-23502025-07-30. Service bulletin. Some of the vehicles listed in the Model statement above may exhibit all of the following conditions: * "Steering Assist Fault Service Required" message displayed in the instrument panel cluster (IPC) * Reduced steering assist * Diagnostic trouble codes (DTCs) U3008 and/or U3009 stored in the power steering control module (PSCM) This may be due to the PSCM ground connections.
SSM 516122023-05-16. Service bulletin. There is a parts and labor time error for Explorer/Aviator 3.0L EcoBoost and Aviator 3.0L plug-in hybrid electric vehicle (PHEV). Ford is in the process of updating TSB 23-2114. Explorer or Aviator with 3.0L EcoBoost or 3.0L PHEV engine require new sub frame bolts and a steering shaft pinch bolt. Aviator will also require suspension nuts and bolts missing from the TSB that are related to halfshaft removal and installation. To complete the repair, follow Workshop Manual (WSM) Section 205-03 > Front Axle Disconnect Actuator (use the 2020 WSM for 2021 Aviator as the procedure for 2021 is currently being updated). Complete the wiring modification per TSB 23-2114. For Explorer 3.0L EcoBoost vehicles, claim operation 232114E 7.2 hours. For Aviator 3.0L EcoBoost and 3.0L PHEV vehicles, claim operation 232114F 7.8 hours. Refer to this article on the repair order.
TSB 22-21442022-04-26. Service bulletin. Some 2020 Explorer/Aviator vehicles equipped with a power adjustable steering column may exhibit a creak/squeal type noise during up or down travel, including ingress/egress and/or driver memory function. This symptom may be more prevalent with warmer interior temperatures and/or during summer months. This may be due to a lack of lubrication in the steering column. To correct the condition, follow the Service Procedure to replace the steering column.
SSM 493862021-01-05. Service bulletin. Some 2020-2021 Police Interceptor Utility vehicles may have diagnostic trouble codes (DTCs) C0052, C0053, C0054 and/or C0055 stored in the TRM if the police steering wheel output circuits are not connected to any accessories. If these DTCs are detected during diagnosis of unrelated concerns, they should be ignored.