# Service bulletin 08\-161\-25

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 11018480
- Published by NHTSA: 2025\-05\-20
- Manufacturer's number: 08\-161\-25
- Manufacturer's date: 2025\-05\-18
- NHTSA component: UNKNOWN OR OTHER
- Manufacturer's system: Global Telematics Box Module, FOTA

## NHTSA's summary

"Global Telematics Box Module \(TBM\) Firmware Over The Air \(FOTA\) Update Customers may experience the following: ● Communication with phone app: setup as keys, wrong names, duplicates and add/delete not working properly. The following software enhancement is available: ● Optimization of VHR \(Vehicle Health Report\) \& RDA \(Remote Diagnostics Assistance\). This bulletin provides information regarding the latest Firmware Over The Air \(FOTA\) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The TBM software will be updated from R5C.1 or R5E.1 or R5E.2 or R5F or R5F1 to R5N software level. NOTE: National launch for this FOTA update is expected to begin: May 21, 2025"

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2025/MC-11018480-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2025/MC-11018480-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Vehicles listed

- 2025 RAM 1500
- 2025 RAM 2500
- 2025 RAM 3500
- 2025 RAM 4500
- 2025 RAM 5500

JSON: [/v1/bulletins/11018480](/v1/bulletins/11018480)

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