Service bulletin 08-161-25

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

NHTSA's summary

"Global Telematics Box Module (TBM) Firmware Over The Air (FOTA) Update Customers may experience the following: ● Communication with phone app: setup as keys, wrong names, duplicates and add/delete not working properly. The following software enhancement is available: ● Optimization of VHR (Vehicle Health Report) & RDA (Remote Diagnostics Assistance). This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The TBM software will be updated from R5C.1 or R5E.1 or R5E.2 or R5F or R5F1 to R5N software level. NOTE: National launch for this FOTA update is expected to begin: May 21, 2025"

The document

• NHTSA's copy of the document (PDF)
• If that address does not open, try this one

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Listing a model year does not mean every vehicle of it is concerned: the document says which.

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