# Service bulletin TSB 25\-2142

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 11018197
- Published by NHTSA: 2025\-05\-08
- Manufacturer's number: TSB 25\-2142
- Manufacturer's date: 2025\-05\-01
- NHTSA component: UNKNOWN OR OTHER

## NHTSA's summary

This article supersedes TSB 24\-2442 to update the service procedure Some 2021\-2024 F\-150 vehicels equipped with a 3.5L PowerBoost engine, may exhibit at least one of the following conditions: \* "12V Battery State of Charge Low" message displayed in the instrument panel cluster \(IPC\) \* "Charging System Service Soon" message displayed in the IPC \* "Remote Features Disabled To Preserve Battery" in FordPass \* DTC B11D9:09 stored in the body control module \(BCM\) \* Center display screen message of "System Off To Save Battery" \* No crank/no start condition and or a discharged 12v battery This may be due to an erroneous calculation of battery state of charge \(SOC\) by the battery monitoring system \(BMS\), the software in the air conditioning control module \(ACCM\) and/or the software in the transfer case control module \(TCCM\).

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2025/MC-11018197-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2025/MC-11018197-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Trouble codes named

B11D9

## Vehicles listed

- 2021 to 2024 FORD F\-150

JSON: [/v1/bulletins/11018197](/v1/bulletins/11018197)

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