# Service bulletin 9100545

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 11018116
- Published by NHTSA: 2025\-05\-07
- Manufacturer's number: 9100545
- Manufacturer's date: 2025\-04\-29
- NHTSA component: ELECTRICAL SYSTEM
- Manufacturer's system: CLUSTER Instrument Panel

## NHTSA's summary

"CLUSTER Instrument Panel Multiple cluster issues if misdiagnosed can lead to unnecessary IPC replacement. Tech Tip: Reset the IPC module first before any steps are taken to replace the module are undertaken. Connect Witech to the vehicle. Reset all DTCs and check for active DTCs warnings set against IPC. If battery low indicated against IPC, reset the module via WiTech tool. NOTE: After Battery Drainage, the IPC may not function correctly. Please follow the following steps before considering an IPC replacement: 1\) Charge the Battery Ensure the battery is fully charged. 2\) Soft Reset Perform a soft reset on the IPC. 3\) Power\-Up Issue 4\) If the IPC does not power up, proceed with the following steps: a. Disconnect the battery. b. Reconnect the battery. 5\) If condition still exists, consider IPC replacement."

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2025/MC-11018116-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2025/MC-11018116-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system

## Vehicles listed

- 2023 to 2025 CHRYSLER PACIFICA
- 2023 to 2025 CHRYSLER PACIFICA PLUG\-IN HYBRID
- 2023 to 2025 CHRYSLER VOYAGER

## Recalls for the same vehicles and component

- [23V753000](/recalls/nhtsa/23V753000.md), 2023-11-09: ELECTRICAL SYSTEM:12V/24V/48V BATTERY
- [2023008](/recalls/tc/2023008.md), 2023-01-18: Electrical
- [23V010000](/recalls/nhtsa/23V010000.md), 2023-01-17: ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS/RECEPTACLES; HYBRID PROPULSION SYSTEM: INVERTER

## Other bulletins for the same vehicles and component

- [S2621000006](/bulletins/11038331.md), 2026-10-07, Service bulletin: ELECTRICAL SYSTEM. Note: Document released 10/2/2026. Multiple Warning Indicators On In The IPC. ESM \- PRNDL Flashing. And The Vehicle Will Not Shift Into Gear. The Wipers May Be On, With An Electric Parking Brake Unavailable.
- [S2621000005](/bulletins/11038330.md), 2026-10-07, Service bulletin: POWER TRAIN; ELECTRICAL SYSTEM. Shifter/ESM PRNDL Indicators Remain Off After Drained Battery Event And Jump Start
- [08\-337\-26](/bulletins/11037466.md), 2026-09-23, Service bulletin: ELECTRICAL SYSTEM. Flash: Integrated Dual Charge Module \(IDCM\) Updates Customers must experience a Malfunction Indicator Lamp \(MIL\) illumination and the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes \(DTCs\): ● B22A9\-87 \- ECU Internal Performance\-Missing Message. ● P0D21\-00 \- Battery Charger "A" Output Voltage Too Low. Customers may experience the following: ● Vehicle will not charge. This bulletin involves reprogramming the IDCM with the latest available software.
- [08\-336\-26](/bulletins/11037465.md), 2026-09-23, Service bulletin: ELECTRICAL SYSTEM. Flash: Integrated Dual Charge Module \(IDCM\) Updates Customers must experience a Malfunction Indicator Lamp \(MIL\) illumination and the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes \(DTCs\): ● B22A9\-87 \- ECU Internal Performance\-Missing Message. ● P0D21\-00 \- Battery Charger "A" Output Voltage Too Low. Customers may experience the following: ● Vehicle will not charge. This bulletin involves reprogramming the IDCM with the latest available software.
- [08\-335\-26](/bulletins/11037464.md), 2026-09-23, Service bulletin: ELECTRICAL SYSTEM. Flash: Integrated Dual Charge Module \(IDCM\) Updates Customers must experience a Malfunction Indicator Lamp \(MIL\) illumination and the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes \(DTCs\): ● B22A9\-87 \- ECU Internal Performance\-Missing Message. ● P0D21\-00 \- Battery Charger "A" Output Voltage Too Low. Customers may experience the following: ● Vehicle will not charge. This bulletin involves reprogramming the IDCM with the latest available software.
- [9100900](/bulletins/11037346.md), 2026-09-17, Service bulletin: ELECTRICAL SYSTEM; STRUCTURE:BODY. Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
- [S2623000008](/bulletins/11036773.md), 2026-09-03, Service bulletin: SERVICE BRAKES; ELECTRICAL SYSTEM. Cruise Control Shuts Off Without Driver Input. Vehicle Has Electronic Stability Control \(ESC\) Lamp On. C0042 Brake Pedal Position Diagnostic Trouble Codes \(DTCs\)
- [113847](/bulletins/11036277.md), 2026-08-19, Service bulletin: ELECTRICAL SYSTEM; STRUCTURE:BODY. WIRING – DASH
- [113846](/bulletins/11036276.md), 2026-08-19, Service bulletin: ELECTRICAL SYSTEM; STRUCTURE:BODY. WIRING – DASH
- [9100860](/bulletins/11035068.md), 2026-07-18, Service bulletin: STRUCTURE:BODY; ELECTRICAL SYSTEM. Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.

JSON: [/v1/bulletins/11018116](/v1/bulletins/11018116)

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